Levy Electric Reviews

Name: Levy Electric
Rating: 4.51

4.5 Rating 622 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Write Your review

Tell us how Levy Electric made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Levy Electric 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The scooter is just as pictured and described, very happy with it. The ordering processing was very smooth as well!”

Helpful Report

Posted 5 years ago

“Weight is my biggest complaint. It’s really heavy, I would probably have gone for a lighter scooter if I had to choose over again”

Helpful Report

Posted 5 years ago

“Customer service was by far one of the best experiences I've had. My scooter was on the brink of getting thrown out and with the help of Levi, they were able to walk me through every step to revive my scooter from the brink of death. Will definately be staying with this company since they understand the customer is priority. Love the product.”

Helpful Report

Posted 5 years ago

“I bought this scooter for my wife and have really been impressed with it so far. Being able to start her off on beginner mode so she can learn and then switching her to normal so she can keep up has been the best part of this scooter for me. There are also a lot of hills around my house so the regenerative braking on this thing helps out a lot. I am looking forward to buying another battery sometime in the future to swap out on our longer rides. You guys have really made a unique and interesting product, keep up the good work!”

Levy Electric 5 star review on 8th February 2020

Helpful Report

Posted 5 years ago

“The first scooter I ordered had an issue with the motor. I was told to mail it back and I would receive another new one. It took only a week to get my new scooter mailed back to me. The second scooter I recieved is a work of art. This thing is smooth and hassle free after putting some green slime in my tires. I am currently waiting on an extra battery and wheels. Very glad Levy gives me so many different options on spare parts! Their customer service is reliable. Thanks for existing Levy!”

Helpful Report

Posted 5 years ago

“Experience has been great so far. Very knowledgeable staff regarding electric scooters and how to properly maintain and operate them.”

Helpful Report

Posted 5 years ago

“I dealt with Eric at r try he NyC location when an issue arose with my scooter and he was very great in helping to fix quickly.”

Helpful Report

Posted 5 years ago

“The website is easy to use and checkout/shipping was really fast. I contacted support with a few questions before purchasing and they were really helpful answering everything.”

Helpful Report

Posted 5 years ago

“No complaints, item arrived on time and as described.”

Helpful Report

Posted 5 years ago

“My second scooter purchased from Levy Electric. The new tubeless tires are a major improvement. Keep it up looking forward to seeing what you all do next.”

Helpful Report

Posted 5 years ago

“I ride my levy to work every day! It’s fast, smooth, and such a more enjoyable way to travel than public transport or a bicycle. After a year of use the quality has maintained in excellent shape. Any questions I have had this past year were answered by Levy support in a polite and timely manner. Thanks Levy! 5 stars in all regards”

Helpful Report

Posted 5 years ago

“Good: - seems solidly built (levy electric) - company seems to care Not so good: - even without tube tires need changing and that is painful - brake does not have enough stopping power - safety concern - disappointing range”

Helpful Report

Posted 5 years ago

“Excellent customer service and excellent product. Love my scooter and everything about it. Have had it almost 3 months and no complaints!”

Helpful Report

Posted 5 years ago

“Everything from speed and battery is great The only thing i wish levy electric would change is the weight. Its too heavy and bulky. I wont mind paying premium if i have to just get a lighter frame”

Helpful Report

Posted 5 years ago

“Love the scooter, I have tried many of the most popular scooters in this price range and the Levy is by far the best. The removable battery is great. Only negative is the kickstand. The angle is so vertical that it does almost nothing. My scooter has fallen several times with the latest fall breaking the throttle.”

Helpful Report

Posted 5 years ago

“My wife and I are not spring chickens (60+). Our big scooters weigh well over 50 lbs. and are powerful and fun to ride. Portability, however is a real issue. We wanted light scooters for easy transport and figured under 30 lbs. was a good target. We looked at a raft of different scooters and settled on the Levy. The attractive features were 350 watt motor, tubeless air tires and changeable batteries. We bought 2 with 2 spare batteries. Shipping across the country was fast. The scooters were Easy to set up and battery charging time was as advertised. We have been very pleased with the scooters. Our biggest surprise was how well they handle rough pavement. The pneumatic tires and slight flex to the deck combine to smooth out the road. Acceleration is quick and the brake works fine. We could have spent $100 less but tubeless tires and the ability to gain another 10 miles of range with a quick battery swap more than offset the price difference. Highly recommended.”

Helpful Report

Posted 5 years ago

“Levy's service and scooter are top notch. Scooter arrived on time and well packaged. Easy set up and works great. Plenty of power even for small hills. Very happy with the purchase. Levy's web site and communication were also excellent. Much appreciated.”

Helpful Report

Posted 5 years ago

“It's a great scooter and probably the best one that you can buy at $500. A removable battery makes a huge difference in how you have to carry around the thing. Instructions to assemble and customer support for overall great. The mileage range is definitely less if you're over 200lbs but that's going to be the case for all other scooters. I would avoid the locks that are recommended on this website though.”

Helpful Report

Posted 5 years ago

“Not sure i can comment that much yet. On the scooter itself see below.”

Helpful Report

Posted 5 years ago

“Great scooter overall, I have really been enjoying riding it. One complaint is that the battery is not that great and doesn't last too long, but when it is fully charged the scooter is a lot of fun to ride.”

Helpful Report

Posted 5 years ago

Levy Electric is rated 4.5 based on 622 reviews