Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,066 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,066 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 19th January 2026

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered quickly and helped”

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Posted 8 years ago

“Kept to their original price”

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Posted 8 years ago

“Grate place for bike insurance”

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Posted 8 years ago

“I'm all legal now at the right price and not been ripped off like other insurances”

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Posted 8 years ago

“Very helpful staff, Sarah and her colleagues, saved me £1000.00!!! on my premium, whats not to like?”

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Posted 8 years ago

“They made the process of taking out a cycle recovery policy very easy.”

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Posted 8 years ago

“Quick quote and online forms.”

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Posted 8 years ago

“Compared to other brokers/insurance companies you made the process easier as we had tried at least another six companies. Bemoto we very helpful but were not specialised enough. I have hearing loss and those on the phone were understanding of that. There was some verbatim talking on the phone which is mandatory for you but needs to be clear on the phone. If all of that is available via email then that would be better for deaf people. It didn't matter how much I told a PPI company recently they would not change the way they communicated with me. The customer portal was great although it was lucky that I heard, when told, my password. If it wasn't for the Quadro4 importer, Shirely Pattison, I would not have found an insurance company that would cover all three of us because it is a waste with just myself on the insurance. It is expensive but when broken down to a monthly basis but the fact that it covers all three of us and it means that my wife especially can start to ride it. When I last spoke to a member of staff, I inquired if I could add a motorbike to the policy in the future. It wasn't declined outright but it may be worth you expanding into that part of the market. Being that it has been a difficult process finding the right insurance for the Quadro 4, it may be worth you advertising amoungst the UK dealers. However it didn't help that we didn't have NCB with motorcycle insurance. My son, now that he is 21, will be getting his full motorbike licence so I don't know if that will affect the Quadro 4 insurance.”

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Posted 8 years ago

“Our Insurance advisor, Sarah took care of everything and did the very best for us, no hassle and got us a great price and offered a great service.”

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Posted 8 years ago

“Cheap deal”

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Posted 8 years ago

“The lady on the phone was superb, very polite, happy and very helpful. She sorted my insurance out on my new Electric Moped which many other insurers wouldn't insure. (weird as it is basically a 50cc moped) And with a good price compared to MCE who wanted my soul.”

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Posted 8 years ago

“very easy to set up”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“"They are fast and helpful "”

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Posted 8 years ago

“""I am really happy with lexham insurance great value.”

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Posted 8 years ago

“Good customer service.”

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Posted 8 years ago

“Fantastic service, easy online application, paid online & viewed all documents online Great thanks”

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Posted 8 years ago

“The price of insurance”

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Posted 8 years ago

“Lexham were really helpful in all types of communication. Prices very competitive but the customer care displayed by everyone I spoke to was exceptional ! Special mention for Rose who looked after the process from start to end in a competent and professional manner.”

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Posted 8 years ago

“Excellent service. I dealt with Alex, and as a result have taken out insurance for my moped.”

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Posted 8 years ago

Lexham Insurance is rated 4.3 based on 5,066 reviews