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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Lexham were happy to insure my new electric moped when others wouldn't. Great service.
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Posted 6 years ago
Not very good! So far I have had no one contact me, Nor have I had any paper work or emails come through about my policy yet? I need more communication.
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Posted 6 years ago
Product is ok, shame the web site didn't perform as it should, after linking in from Compare the market it allowed me to buy policy without opening an account! then asked me to log in to see documents! Because I didn't create an account the forgotten password dosent work! Live Talk - no response, call back worked and they sent documents in email and temporarily set my password. So good recovery but need to work out the bugs.
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Posted 6 years ago
Great customer service, lady was fantastic and explained everything very well. Even though I asked lots of questions she was very understanding and patient and made sure I understood everything before purchasing insurance. Thanks you A certain other well known bike insurer should take a leaf out of their book.
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Posted 6 years ago
Was the cheapest by far when using comparison sites. Breakdown cover was an extra £60. Quick and easy to setup and cover started at mightnight. Recommended
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Posted 6 years ago
I just opened a new contract and everything was easy and smooth. Customer center is reliable and efficient. I can’t say more for now but I hope this well keep the current standards.
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Posted 6 years ago
A very good insurance company,good and reasonable price aswell
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Posted 6 years ago
Easy to manage to get the insurance policy.
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Posted 6 years ago
Jodie was very helpful and provided some good information about the kinds of insurance and also had a good sense of humour!
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Posted 6 years ago
Best of the best
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Posted 6 years ago
Wszystko jest ok
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Posted 6 years ago
Great service
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Posted 6 years ago
For now there are no complications. fast service. very good
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Posted 6 years ago
Fast , no pressure selling of other services, received paper work very quickly by email. Very pleasant agent.
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Posted 6 years ago
I did find the process overly complicated as a new but mature rider and much more expensive considering the value of the scooter
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Posted 6 years ago
Very good service. And helpful customer services answering all of my questions
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Posted 6 years ago
Very poor service from Lexham Personal Insurance. I have a 10- bike commercial (bike school) policy via Lexham. My girlfriend has (soon to be had) a private policy which should have renewed 23rd May. She has paid the new renewal fee in full, as supported by her bank statement, but has not received her Certificate of Insurance, which as it comes via e-mail should be almost instantaneous. This is despite 2 phone calls to Lexham. Today, Sunday 26th May, we have been unable to venture out on the bike as the MID database (AskMID) is showing that her bike is NOT insured. I WILL be cancelling my commercial policy with Lexham.
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Posted 6 years ago
After insurance was cancelled, lexham still took payments for 3 months and refused a refund! Not happy
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Posted 6 years ago
Phone line is very poor not picking up easy . staff talks like they don’t care not sorting the problem easily. Plus if you asked for same discount or asked why my insurance getting more expensive this year then last year was cheaper staff will easily say get it from other companies 😒
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Posted 6 years ago
great price & service
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Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews