Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,939 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful agent on the telephone provided reassuring guidance when I had a need which was best handled by a voice call rather than the website. The required verbal T&Cs are all a bit tedious but undertandable”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Good nice”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Nice service”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Cheap and very reliable and cannot disappoint with the service they bring.”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Easy to understand and navigate around the website, decent price, so far so good”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“I am satisfied with the insurance company's assistance, it met my expectations, congratulations”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“With you I feel really safe! Thank you for the excellent work!”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Good ana cheap insurance”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Easy to get cover and reasonably priced well done”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“It was very well helped, I am very satisfied with the process, continue with the perfect updates, thank you”

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Posted 1 year ago

“The best insurance”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Ótimo seguro ótimo valor muito rápido na aquisição”

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Posted 1 year ago

“Quick and easy to set up, good rates”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Good reliable service but difficult to contact via telephone to pay premium Pleasant apologetic staff”

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Posted 1 year ago

“Should not need to wait nearly an hour on the phone.”

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Posted 1 year ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Absolutely use company advert says they insure trikes you spend 40 minute listening to chamber music before getting some twat telling you they don`t insure that kind of trike only the crappy twist and go hairdryers”

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Posted 1 year ago

“Helpful staff but time on hold is ridiculous way to long first day was 1 hour 40 mins on hold no answer.second day 1 hour 25 mins no answer and then again we'll over 1 hour on hold not good enough”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Do not use this company they are unhelpful cancel insurance when it’s there fault they would not except responsibility will not let you talk to managers beware of this company”

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Posted 1 year ago

“In these days of insurance prices rising every week it's reassuring that Lexham are bucking the trend and reducing costs, my cover increased and the price lowered by nearly £80, a pleasure to deal with, friendly staff and helpful, highly recommended”

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Posted 1 year ago

Thank you for leaving us such a great review!

Posted 1 year ago

“My Partner Waited a hour and a half to awnser and when they did they said that you had to be 21 to ride a restricted A2 bike when she has passed her A2 license at 19. This was very frustrating as a company who handles with insurance doesn’t know about ages and license categorise. Don’t USE !”

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Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,939 reviews