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Lexham Insurance Reviews

4.3 Rating 4,920 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Good crasy
Helpful Report
Posted 5 years ago
How on earth can I rate you ? - all I did was to buy a year's electric bike insurance starting yesterday. The process of buying it was good, informative and fairly painless, - which is the only thing I am rating in my "Good" rating - but obviously until I have any experience of what you offer (which hopefully will be never) I can't possibly evaluate you. This instant evaluation of everything under the sun which we are plagued with these days has gone totally bonkers.
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Posted 5 years ago
Very helpful , nothing was too much trouble . Clear pricing
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Posted 5 years ago
when we finally got through to an adviser it to no time at all thanks Mr chapman
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Posted 5 years ago
Great job everybory
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Posted 5 years ago
Very good, thanks.
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Posted 5 years ago
Very helpful
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Posted 5 years ago
Easy application and great costumers support I'm happy 👍👍👍
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Posted 5 years ago
I bought a new Peugeot model,the Fusion & checked the insurance comparison sites. However the scooter being only 8 months from first production,was not on their drop down lists,so needed to be referred to underwriters. A simlar engined model(125cc) had quotes from £80 & upwards. My previous insurer,Aviva would not quote at all,& various others were around £240+,ie Bikesure,AA approx £290. I checked with Peugeot website & their preferred insurer is Lexham I B. My details were given to Lexham over the phone & initially they said they would only cover me if I have been riding the actual model for 12 months. The model is only around 8 months old so that would be impossible. My previous model was a Gilera 250 Nexus. I contacted Peugeot scooters on their Facebook page & gave them the quote history. Lo & behold ,within a day,Lexham emailed with a quote of approx £245. Having checked around for more quotes & also Trustpilot for insurance companies/brokers reviews,it seems not even the companies you would think top rate, have 5 star ratings. So in view of the fact I have a Peugeot scooter,I thought it better to accept Lexham's quote & fingers crossed I don't need to call on their services during the coming year & hopefully at policy renewal, the model will be included in the scooters normallycovered & premium lowered. I have been a broker in the past myself & do not agree with the practice of charging clients for a cancellation /alteration to cover + an admin charge on top! My commission was taken from the first year's premium & if I'd served the client well in the previous year,they'd renew with me & I'd take my commission from the renewal premium& nothing more,and should they need my services,I was willing to help for FREE..
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Posted 5 years ago
the service is excellent but i'm having trouble with the long wait for insurance to come online even though i have paid it all and be on days with the insurer.
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Posted 5 years ago
Although your rates are good and most transactions go with no problems, I am very unhappy with two topics: 1. Renew fee not maintain after end of cover - no notification of this on emails received. 2. New quote not available online and when an agent called to talk about it, I was asked to give ALL the information that I already filled online. If you are calling your possible clients after they have requested a quote online, you should have ALL the information regarding that quote and not ask again.
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Posted 5 years ago
Very good instruance :)
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Posted 5 years ago
So far so good
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Posted 5 years ago
Good price to many clauses
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Posted 6 years ago
Still waiting for updated policy computing to college we rang about last week could you please send to the I pad thank you
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Posted 6 years ago
A young lady I spoke to had a nice efficient manner and sorted my insurance in less than half an hour. Very happy with the service providedo far; although it's when you have to make a claim that you really find out what the service is like!
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Posted 6 years ago
I was impressed with the service and pricing was good too.
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Posted 6 years ago
Great price so you win overall. However... Phone not answered or put down on me multiple times, so difficult to renew. Renewal process cumbersome as I am only interested in the basic service, don't want extras and yet have to listen to lots of sales talk.
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Posted 6 years ago
Covered my needs well.
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Posted 6 years ago
Quick and easy setup. No hassle, fuss or convoluted targeted ad campaigns. Thoroughly recommended
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Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,920 reviews