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Lexham Insurance Reviews

4.3 Rating 4,234 Reviews
86 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steven Hull
Verified Buyer
“Great deal on a price for our motorhome. Would have been 5 star if it wasn't for the long waits trying to get through on occasions - all during off peak times. 9 days now since taking out the Insurance but still waiting for the Meerkat offer. which I believe comes from Meerkat. Overall happy with the service.”
Helpful Report
Posted 4 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 4 months ago
Muhammad Majid
Verified Buyer
“Now I just started this service”
Helpful Report
Posted 4 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 4 months ago
Lucas Oliveira
Verified Buyer
“Ótima assistência”
Helpful Report
Posted 4 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 4 months ago
Joseph Holloren
Verified Buyer
“The best thing about my experience with Lexham was Jackie, the Lady who dealt with my application from start to finish. She was helpful, professional and friendly. The website wasn't very good at all, so I had to phone. As far as Lexham are concerned, they're an insurance company, pure and simple. Nothing special tbh.”
Helpful Report
Posted 5 months ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 5 months ago
Markus Pasala
Verified Buyer
“Found Lexham insurance very competitive for when I insured my son's moped. Very helpful and friendly team.”
Helpful Report
Posted 6 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Anonymous
Verified Buyer
“A very reasonable team and grate support”
Helpful Report
Posted 6 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 6 months ago
Anonymous
Unverified Reviewer
“Easy to set up and a decent price, hope never to experience their claim handling!!”
Helpful Report
Posted 6 months ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 6 months ago
Samuel Mulley
Verified Buyer
“Service is OK. Advisor was probably new (although they never mentioned that), they were sure of services provided and generally un helpful in discussing changes to a policy for a better renewal quote. Policy price was competitive but i feel could have been lower given how specialist they are for mopeds.”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards Lexham Insurance
Posted 6 months ago
James Neilson
Verified Buyer
“I've not had cause to claim and hope I dont. Lexham seem to be a product of their popularity and difficult to get hold of. 48 minutes holding to speak to someone to get a quote. Once you get hold of someone, its easy going and everyone I have spoken to seems knowledgable and helpful. I'm getting a bit jaded of insurance companies recently though and upset at how theft is affecting premiums.”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 months ago
Anonymous
Verified Buyer
“Have Always got Very quick and easy service apart from waiting on call for customer service agent. That's horrific horrible whatever you name. Apart from that the main things are prices which is fair and claims, which I haven't done yet and hope not to..safe..so I can get NCB. I use lexham and also recommend my staff,,,up till now, I've referred more than 20people who has taken the policy”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 months ago
Mark Norris
Verified Reviewer
“The advice and understanding of a very complexed policy was second to none. Easy straight forward”
Helpful Report
Posted 6 months ago
Thanks for leaving us a review!
Posted 6 months ago
Anonymous
Verified Buyer
“Very pleasant staff.”
Helpful Report
Posted 7 months ago
Thanks for leaving us a review!
Posted 6 months ago
Graham Ramsden
Verified Buyer
“Only using them for the first time. Seem very efficient.”
Helpful Report
Posted 7 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 6 months ago
Kadir CHALASHKAN
Verified Buyer
“Thanks for your service but i have not get any reply about of the cancellation the policy. Please contact with me via email. My email address kadircaliskaning@gmail.com”
Helpful Report
Posted 7 months ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 6 months ago
Jozeph Zambaux
Verified Buyer
“I can’t get in Touch”
Helpful Report
Posted 7 months ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 6 months ago
Anonymous
Verified Buyer
“the person I spoke with was very helpful and patient”
Helpful Report
Posted 7 months ago
Thank you for leaving us a review!
Posted 6 months ago
George Williams
Verified Buyer
“I had alot of hassle with my previous insurer, so i switched to Lexham for less money”
Helpful Report
Posted 7 months ago
Thanks for leaving us such a great review!
Posted 7 months ago
Wahidul Islam Mamun
Unverified Reviewer
“I have seen your motor cycles & like”
Helpful Report
Posted 7 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 7 months ago
FARHAD ALI
Verified Buyer
“I like to do my insurance with you guys”
Helpful Report
Posted 8 months ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 8 months ago
Kyle
Verified Buyer
“The service is good and the people are helpful and get what you need in a nice helpful manner. However I can only give 4 stars as both times I called I was on hold for 30 min before I got through to someone”
Helpful Report
Posted 8 months ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance
Posted 8 months ago
Lexham Insurance is rated 4.3 based on 4,234 reviews
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