Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,887 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Tell us how Lexham Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lexham Insurance 5 star review on 9th May 2025

Babikr Adam

Lexham Insurance 5 star review on 11th March 2025

Lea Jones

Lexham Insurance 5 star review on 17th February 2025

John Temple

Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi it is very good thank you”

Helpful Report

Posted 5 months ago

That's great to hear, thanks for the review!

Posted 5 months ago

“It was a great experience”

Helpful Report

Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“Good insurance”

Helpful Report

Posted 5 months ago

Thanks for leaving us a review!

Posted 5 months ago

“Very easy to access to app portal and cheap according to market price. Many thanks”

Helpful Report

Posted 5 months ago

That's great to hear, thanks for the review!

Posted 5 months ago

“Very good.”

Helpful Report

Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“The app and the arrangement of the insurance was good. No quibbles. The price I have paid..... I dont think I will ever be happy; whomever I insure with! I have repeatedly insured via Lexham and to be honest have stopped shopping around as it has been so straightforward. I would recommend them.”

Helpful Report

Posted 6 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 6 months ago

“The only thing is the time it takes to answer the phone. But other wise i had a very good experience Thank you”

Helpful Report

Posted 6 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 6 months ago

“Very good”

Helpful Report

Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Excellent”

Helpful Report

Posted 6 months ago

Thanks for leaving us a review!

Posted 6 months ago

“Good service 👍👍”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Pleased with last year's insurance so that is the reason why I have returned for another year good price and good service.”

Helpful Report

Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“Good price quote for motorcycle insurance, though excess was quite high. Application and document delivery is all fairly easy. There is a Lexham app on which you get most information and upload docs. One minor criticism is that I uploaded proof of NCD but did not receive any acknowledgement of receipt.”

Helpful Report

Posted 7 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 6 months ago

“Sin borocracia e fácil de usar e contratar”

Helpful Report

Posted 7 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 7 months ago

“I Had let my insurance lapse for over a year so i tried Confused and the price was out of this world so I went back to lexham very helpful on phone and quoted me a good price saving me over £500. Great Company Great price I'll be back.”

Helpful Report

Posted 7 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 7 months ago

“There’s not much I can say apart from no company should be making their customers have to pay for personal accident, you are one of the only companies who charge for this which is a massive disappointment and I am only with you guys as you are the only one to insure me this year. But as soon as I can change I will be.”

Helpful Report

Posted 7 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 7 months ago

“Half the price of competitors pretty good”

Helpful Report

Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“Very helpful and friendly”

Helpful Report

Posted 7 months ago

That's great to hear, thanks for the review!

Posted 7 months ago

“I was very impressed with the time and effort you made to get the best quote.”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“Best quote on the market, easy. Actually got to speak to a real person when I had a query with the policy”

Helpful Report

Posted 8 months ago

Thank you so much for leaving us a review!

Posted 7 months ago

“Very helpful and very effective”

Helpful Report

Posted 8 months ago

Thank you so much for leaving us a review, we really appreciate it!

Posted 8 months ago

Lexham Insurance is rated 4.3 based on 4,887 reviews