Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,047 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

Babikr Adam

Lexham Insurance 5 star review on 11th March 2025

Lea Jones

Lexham Insurance 5 star review on 17th February 2025

John Temple

Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only thing is the time it takes to answer the phone. But other wise i had a very good experience Thank you”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“Very good”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Good service 👍👍”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Pleased with last year's insurance so that is the reason why I have returned for another year good price and good service.”

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Posted 1 year ago

That's great to hear, thanks for the review!

Posted 1 year ago

“Good price quote for motorcycle insurance, though excess was quite high. Application and document delivery is all fairly easy. There is a Lexham app on which you get most information and upload docs. One minor criticism is that I uploaded proof of NCD but did not receive any acknowledgement of receipt.”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 1 year ago

“Sin borocracia e fácil de usar e contratar”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“I Had let my insurance lapse for over a year so i tried Confused and the price was out of this world so I went back to lexham very helpful on phone and quoted me a good price saving me over £500. Great Company Great price I'll be back.”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“There’s not much I can say apart from no company should be making their customers have to pay for personal accident, you are one of the only companies who charge for this which is a massive disappointment and I am only with you guys as you are the only one to insure me this year. But as soon as I can change I will be.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 year ago

“Half the price of competitors pretty good”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very helpful and friendly”

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Posted 1 year ago

That's great to hear, thanks for the review!

Posted 1 year ago

“I was very impressed with the time and effort you made to get the best quote.”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Best quote on the market, easy. Actually got to speak to a real person when I had a query with the policy”

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Posted 1 year ago

Thank you so much for leaving us a review!

Posted 1 year ago

“Very helpful and very effective”

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Posted 1 year ago

Thank you so much for leaving us a review, we really appreciate it!

Posted 1 year ago

“I'm really enjoying it!”

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Posted 1 year ago

Thank you so much for leaving us a review!

Posted 1 year ago

“Great Insurance”

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Posted 1 year ago

Thank you so much for leaving us a review, we really appreciate it!

Posted 1 year ago

“So far so good. Good price , easy to deal with. Hopefully won’t find out about claims!”

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Posted 1 year ago

Thank you for leaving us a review!

Posted 1 year ago

“cheapest bike insurance by far for my first bike after cbt, rip off but thats due to the area i live in. even then £120 a month for a 125cc is absolutely barbaric. even after all that theyre still the cheapest and they leave you alone if you pay obviously so bonus. would recommend if youre new to bikes as theyre by far the cheapest as stated.”

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Posted 1 year ago

Thank you so much for leaving us a review!

Posted 1 year ago

“Brought on line”

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Posted 1 year ago

Thank you so much for leaving us a review!

Posted 1 year ago

“every thing is going good but may be your charges are some high. please do some work for it. thanks”

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Posted 1 year ago

Thank you for leaving us a review and important feedback!

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 5,047 reviews