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Lexham Insurance Reviews

4.3 Rating 5,191 Reviews
84 %
of reviewers recommend Lexham Insurance
4.3
Based on 5,191 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

“The quote from Lexham for our motorhome insurance was extremely competitive and as newbies to this company we didn’t quite know what to expect. However we have since been very impressed with the excellent customer service we received when we realised we had underestimated our no claims history. The policy had been paid for and was in force but Lexham refunded the difference in premium without any deductions and very quickly. Very impressed so far.”
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Posted 2 years ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!
Posted 2 years ago
“Very satisfied thanks”
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Posted 2 years ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 2 years ago
“Very good, we serve and too fast, excellent”
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Posted 2 years ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 2 years ago
“J'aimerais bien. Avoir récupéré mon argent jusqu'à maintenant j'ai rien reçu sur ma carte banquière merci et excellente journée”
Helpful Report
Posted 2 years ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 2 years ago
“very good insurance company”
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Posted 2 years ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 2 years ago
“You're company is bogus! You're not open until 7pm like you advertise, you're not open for calls on Saturday like you state on your site and I've been requesting a callback for a week now because you've wrongly charged me and you won't answer my calls and I've had no response!!! Absolute con artists!”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Never seem to answer the phone. On hold every time for ages. I gave up. I did their Portal, but that has problems, every time I try to log in it asks to set up the portal!!”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Very disappointed. Made me wait on the call for 10 minutes and then acted like I would get a quote but didn’t give me one. impossible to get a quote even with no accidents and a secure job. Very bad”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Não entendo porque o segura vai se o pagamento está em dia, fica vermelho e não posso sair com a moto”
Helpful Report
Posted 2 years ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 2 years ago
“Be careful when taking Lexham insurance, a car hit my motorcycle, it ended up with my motorcycle, it was a total loss and they didn't activate the insurance when I needed it, I was screwed, the last and only time with you, if your vehicle needs to be activated you will be left in the loss, I know, choose another insurance company.”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Happy with pricing of my renewal but due to being unable to contact them and change payment dates and other bits was unable to do monthly installments”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Online quote quick and easy and good price”
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Posted 2 years ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 2 years ago
“Good service from the people on the end of the phone👌👌”
Helpful Report
Posted 2 years ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 2 years ago
“horrible customer service”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“Reaching to customer care is the hardest part.”
Helpful Report
Posted 2 years ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 2 years ago
“Had a very good experiance dealing with Lexham Insurance.It all went soothly and i was ver happy with my Premium.”
Helpful Report
Posted 2 years ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 2 years ago
“Im happy to made insurance with you.Thank you.”
Helpful Report
Posted 2 years ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 2 years ago
“Great insurance for first timers driving 125cc and very cheap”
Helpful Report
Posted 2 years ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 2 years ago
“If you need to make any adjustments or need any advice you can never get a hold of them. I've tried all the contact methods and it's been over a week and I'm still trying.”
Helpful Report
Posted 2 years ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 years ago
“It is a company with a lot of responsibility, very good, very honest in what it does, thank God, there is nothing to complain about, very good, thank you for being such a good company to provide service to us”
Helpful Report
Posted 2 years ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 2 years ago
Lexham Insurance is rated 4.3 based on 5,191 reviews