Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,253 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“I could not find and order some important products.”

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Posted 3 years ago

Hi László, Thank you for your review. I am sorry that you were unable to find everything you needed. Please note that if a particular product is unavailable or not on stock, our health advisors will be happy to help you find an alternative. Kind regards, Rachel Life Extension Europe team

Posted 3 years ago

“He quedado decepcionado por el envío de los productos a través de UPS. Ya había tenido problemas con anterioridad en otros envíos. No me lo trajeron a mi domicilio, si no que lo dejaron en un punto de recogida, mintiendo que no pudieron entregarlo por falta de firma del destinatario. Comprobé con nuestro portero y me confirmó que ko habían venido de UPS. Cuando oo recogí, la caja estaba parcialmente rota y los tarros cadi fuera, en un estado inadecuado. Es una pena con el precio elevado que tienen tener que recibir la mercancía en mal estado, sobre todo siendo productos de nutrición y la importancia de su higiene y hermetismo. Me pensaré seriamente si vuelvo a realizar pedidos, a pesar de ser cliente de varios años, como podrán comprobar en ki historial. Muchas gracias.”

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Posted 3 years ago

Buenos días Juan Carlos, Gracias por su reseña. Lamentamos mucho su experiencia con la entrega. Me alegra ver que nuestro equipo de atención al cliente se ha puesto en contacto con usted para aclarar la situación. Si tiene más preguntas o comentarios, no dude en contactarnos a través de este enlace: https://www.lifeextensioneurope.es/contacto/ Saludos Robert

Posted 3 years ago

“The actual shopping experience was ok, however the products were not yet delivered. More than 7 days have passed since I placed the order. I don’t think I’ll order again via the website, I’ll try to find the items at local suppliers.”

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Posted 3 years ago

Hi Ruxandra, Thank you for your review. We are very sorry about your experience with the delivery. Our Customer Care team will track your package and be in touch with you shortly. Kind regards, Life Extension Europe team

Posted 3 years ago

“Ik was verwonderd om bij mijn laatste bestelling hoge transportkosten te moeten betalingen. Bij mijn vorige bestellingen was verzending gratis. Dit maakt uw producten wel veel duurder t o v uw concurrenten Bij mijn voorlaatste bestelling heb ik vijf dagen moeten wachten op levering (het pakket was toen via Duitsland naar Belgie gekomen). Ik zoek een goed alternatief product want jullie zijn wel erg duur”

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Posted 3 years ago

Hallo Christa, Bedankt voor je recensie. Het spijt ons voor uw ervaring. De geschatte levertijd voor bestellingen is 2-4 werkdagen, maar tijdens drukke periodes zoals onze Super Sale kan het iets langer duren. Houd er rekening mee dat de levering gratis is voor bestellingen van meer dan 69 EUR, en altijd gratis als je een Premier-lidmaatschap hebt. Vriendelijke groeten, Life Extension Europe-team

Posted 3 years ago

“I am normally very happy with life extension, but now I was supposed to receive my products last thursday, but now I haven’t received them at all and I don’t know where they are!?”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. I am sorry to hear about your experience with delivery. We have been informed by some of our customers that they are experiencing delays at the moment. Hence, we have added extra communication on our site and newsletters delays may occur due to high seasonal demands. Our Customer Care agents will track your order, and will be reaching out to you shortly. Have a nice day, Life Extension Europe team

Posted 3 years ago

“Qualität scheint in Ordnung. Insgesamt recht hohe Preise, dafür ein Stern Abzug. PayPal als Bezahlmethode leider auch nicht mehr verfügbar, daher ein weiterer Stern Abzug.”

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Posted 3 years ago

“It used to be better in the past. I'm sorry to say.”

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Posted 3 years ago

“Seguo LEF da tantissimi anni e uso da altrettanto tempo i suoi prodotti che reputo ottimi. Ma i prodotti che sono presenti nel catalogo europeo sono ridotti e mancano molte cose e molte novità. Inoltre i corrieri spesso arrivano in ritardo. Mettere corrieri più affidabili è indice di attenzione ai clienti.”

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Posted 3 years ago

Gentile Sig.Claudio Vi ringraziamo per la vostra recensione. Mi dispiace per la vostra sfortunata esperienza con la consegna. Siamo stati informati da alcuni dei nostri clienti che al momento stanno riscontrando ritardi. Pertanto, abbiamo aggiunto ulteriori comunicazioni sul nostro sito e nelle newsletter. Se si verificano nuovamente ritardi, non esitate a contattare i nostri agenti dell'Assistenza clienti all'indirizzo https://www.lifeextensioneurope.com/contact per monitorare il tuo ordine. Se mancano dei prodotti sul nostro sito, probabilmente siamo frustrati quanto te. Purtroppo alcuni ingredienti sono soggetti a restrizioni normative in base alle leggi dell'UE a cui ci atteniamo. Per questa ragione ci è vietato portare la selezione completa dei prodotti Life Extension. Per ovviare questo problema, riformuliamo i prodotti (venduti solo nel nostro negozio) in modo che corrispondano agli standard e alle normative di integrazione olandesi ed europei, consentendoci di offrire il maggior numero possibile di prodotti al mercato europeo. Se vedete che un prodotto è stato rimosso dall'elenco o desideri acquistare un prodotto dagli Stati Uniti, contatta il nostro Servizio clienti in che sapranno guidarti verso prodotti simili Vi auguriamo una buona giornata

Posted 3 years ago

“We will test the products in the coming days; past experiences were positive. The delivery was not satisfactory with UPS changing delivery date more than once and then faking delivery at our address to drop the parcel at their local depot to make their life easier. We had to cross the town and be at the convenience of UPS rather than the contrary.”

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Posted 3 years ago

“Das Bestellen im Netz ist etwas unübersichtlich. Aber man bekommt die Produkte sehr schnell.”

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Posted 3 years ago

“Finding the correct vitamins is simple with their individual codes. I have, however, found the payment mechanism difficult on occasion. Please try to streamline that.”

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Posted 3 years ago

“ich habe ein großes Paket für nur wenige Produke bekommen. Viel Verpackungsmüll hätte man einsparen können. Ich habe mich sehr darüber geärgert und werde das auch per email meinem gesamten Bekanntenkreis mitteilen und nicht mehr bei Ihnen bestellen.”

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Posted 3 years ago

“the ULTRA PROSTATE FORMULA item is always out of stock, I've had to reduce the dose. thanks”

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Posted 3 years ago

“Ich bin verärgert, dass einige Produkte die ich dringend brauche schon längere Zeit nich verfügbar sind!!”

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Posted 3 years ago

Hallo, Vielen Dank für Ihr Feedback. Ihre Erfahrung tut uns sehr leid. Gerne können Sie uns über folgenden Link kontaktieren: https://www.lifeextensioneurope.com/contact und wir können Ihnen möglicherweise Alternativen zu den von Ihnen benötigten Produkten empfehlen. Rachel Life Extension Europe team

Posted 3 years ago

“Quality of products ok But prices have margin for improvement.”

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Posted 3 years ago

“Ihre Ware war in einem 0815 Luftpolster A4 Umschlag verpackt. Für eine solche Firma unakzeptabel!!!”

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Posted 3 years ago

“Got 10% rebate instead of 15% as new customer.”

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Posted 3 years ago

“You don’t have all life extension products and what you do have is very expensive, I’m looking for other options and when I find one that is not so high priced I will stop buying from you.”

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Posted 3 years ago

“Normal l’y I am suite happy with the service. This time however I put in a complaint and never got a reply!”

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Posted 3 years ago

“slow shipments, good products”

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Posted 3 years ago

Life Extension Europe is rated 4.5 based on 19,253 reviews