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LightInTheBox Reviews

3.8 Rating 9,291 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,291 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
some sort of delay in completing order but once in transit, quite a speedy delivery - slightly earlier then expected
Helpful Report
Posted 1 year ago
Exceptional service. 5 stars!
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Posted 1 year ago
I have only good things to say about shopping from this website. The order arrived on time, with notifications for delivery. The cost was at a good point for me and the items I purchased seem to be of excellent quality. I would not hesitate to order from LightInTheBox again!!!
Helpful Report
Posted 1 year ago
I'm relatively new to LightinTheBox and a total convert! Wonderful styles, quality and value for money items. Customer service is excellent. Prompt, efficient delivery. I honestly can't fault LightinTheBox. Highly recommended
Helpful Report
Posted 1 year ago
I had a very positive experience with this company, I was kept informed of the progress of my purchase all the way and it arrived well within the time they had given me for arrival.
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Posted 1 year ago
Sizes are sometimes a bit short.
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Posted 1 year ago
Ordered goods...short delay and was given money off. Goods arrived and was as described.Good communication from start to finish
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Posted 1 year ago
Great value and very efficient
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Posted 1 year ago
All the products I have purchased have been of good quality and have arrived on time.
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Posted 1 year ago
Item arrived on time and in perfect condition
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Posted 1 year ago
The joggers fitted perfectly and the design is great, the colours are too, I have reccomended this website to all my friends.
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Posted 1 year ago
The order was easy and we were kept informed regularly on delivery time.The products are great and work exactly as stated.
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Posted 1 year ago
This was my first time of buying from LightInTheBox and I was extremey impressed from the time of order until the delivery. Each day I received an email to let me know at what stage the purchase was at. The wall hanging far exceeded my expectations. It is of beautiful quality and the colours are rich and warm. I'm very much looking forward to completing my decor with it, in the next week or so.
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Posted 1 year ago
Value for money
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Posted 1 year ago
Good quality for a modest price. Impressed many.
Helpful Report
Posted 1 year ago
I vary between UK Large and XL but recently been buying items in Large and can confirm that the sizing is true to size. The placement of the elbow patches are slightly off which are more to the side rather than actually where the elbow is but overall very impressed and so much so I have ordered the other three colours in the range.
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Posted 1 year ago
Quality items fast delivery
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Posted 1 year ago
Easy to navigate, great selection,simple checkout and fast shipping and delivery
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Posted 1 year ago
Generally a good service.
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Posted 1 year ago
Very good products
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Posted 1 year ago
LightInTheBox is rated 3.8 based on 9,291 reviews