LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is by far one of the best companies I have seen in the field of product and services. They provide products of good quality and affordable prices only. Their shipping methods are very nice and absolutely quick too. Their consumer services are very helpful in many ways too. Its always fun shopping with lightinthebox”

Helpful Report

Posted 5 years ago

“Its really amazing when i bumoed into this killing offer how i never got my eyes of it. Very good product. And my honest kudos goes the best customer service agent always there to assist.... Its price affordable and delivery is as fast as death. Refund and return policy are understandable. You don't and wont even want a refund because they give you the BEST.”

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Posted 5 years ago

“GREAT PLACE TO BUY AND GET DELIVER IN FEW WEEK”

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Posted 5 years ago

“It help in many way that make me be happy, I will recommend it to everybody to give it a try and you will not regret it”

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Posted 5 years ago

“Awesome...At first i thought the price is gonna be expensive not until i found out is affordable and i also got my package in good shape which was amazing”

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Posted 5 years ago

“Products are authentic and delivery was made on time. Customer service was amazing”

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Posted 5 years ago

“The products are authentic and the delivery was just on time. The customer service was exquisite”

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Posted 5 years ago

“I liked everything on the site. It is very easy for me. It does not find anything complicated. Thank you for this site”

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Posted 5 years ago

“EXCELLENT SERVICE Excellent service, fast responses, product delivered as expected. I Have bought items multiple times and very happy with services. Communications are exceptional.”

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Posted 5 years ago

“excellent customer service”

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Posted 5 years ago

“LightInTheBox is so amazing the customer service is friendly and very fast. Prices are relatively affordable and the delivery is on time.”

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Posted 5 years ago

“Awesome...At first i thought the price is gonna be expensive not until i found out is affordable and i also got my package in good shape.”

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Posted 5 years ago

“Lightinthebox's best marketing company, products and services. Great and Affordable Prices Keep posting such services”

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Posted 5 years ago

“I really enjoyed using light in the box. They have an excellent customer service and their prices are simply amazing.”

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Posted 5 years ago

“The delivery was prompt and the things I bought were top notch quality. Will be patronizing them again!”

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Posted 5 years ago

“Rapidité, satisfaction, très bon service Bravo LightInTheBox”

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Posted 5 years ago

“The swift customer service was very impressive.”

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Posted 5 years ago

“Their men's wear is dope, delivery is top-notch, and most importantly, their customer service is the best”

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Posted 5 years ago

“Very happy indeed. Got some very fashionable clothes and delivered within the stated time period.”

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Posted 5 years ago

“Customer satisfaction,safe and fast. Good job Lightinthebox”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews