LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Thanks for being dependable. Good prices and high quality products. Thank you, keep up!”

Helpful Report

Posted 5 years ago

“good price and best service”

Helpful Report

Posted 5 years ago

“Lightinthebox just has its special way of lightning your world shopping there leaves me ending satisfied”

Helpful Report

Posted 5 years ago

“Light in the box is quite reliable in terms of delivery of their products.The last time I shopped with them their delivery time was quite fast and I cant forget to mention the quality of their products which is quite good at a pocket friendly price.I strongly recommend.”

Helpful Report

Posted 5 years ago

“This is one of the best shipping companies I have ever used, they deliver your products on time with any problems. I have recommended this company to all my friends and family.”

Helpful Report

Posted 5 years ago

“A Empresa LightInTheBox é muito confiável e rapida. O seu atendimento é muitissimo rápido. Assim como os preços são muito bons e acessíveis. Eu encorajo as pessoas a comprarem os seus produtos com a LightInTheBox.”

Helpful Report

Posted 5 years ago

“I experience the best shopping time as the customer service was reliable and easy to approach .I would recommend my colleagues to shop with light in the box”

Helpful Report

Posted 5 years ago

“I got the best shopping experience and the customer service was at top helpful and friendly at most.The price are within range for every item I bought.”

Helpful Report

Posted 5 years ago

“LightInTheBox is very reliable and efficient. Their customer service is very fas. They make shopping very easy. I encourage people to shop with them.”

Helpful Report

Posted 5 years ago

“LightInTheBox is very reliable and efficient. Their customer service is very fas. They make shopping very easy. I encourage people to shop with them.”

Helpful Report

Posted 5 years ago

“LightinTheBox customer service is awesome, their prices are fair and they deliver on time”

Helpful Report

Posted 5 years ago

“Lightinthebox has been helpful to me during this pandemic period. I deal with all type of clothing and I purchase through Lightinthebox. Com. Their services are good and pocket friendly. The delivery has been on time and through them my business has never closed for stock. I recommend it.”

Helpful Report

Posted 5 years ago

“I really enjoyed doing business with them.Item was delivered on time, payment was really cool and above all, customer service was really great.I recommend this site to all who wants to do online retail business.”

Helpful Report

Posted 5 years ago

“My experience with LightinTheBox has been an amazing one, they’ve got great services and customer care. I would definitely recommend their services to anyone out there”

Helpful Report

Posted 5 years ago

“As one of the constant customers of this marketing company am very happy to be their customer because they sell their goods at affordable price, they make fast and adequate delivery and not only that, they also accept returns if the goods has not been tampered with.”

Helpful Report

Posted 5 years ago

“LightInTheBox is very reliable and efficient. Their customer service is very fast and attentive. They make shopping very easy. I encourage people to shop with them.”

Helpful Report

Posted 5 years ago

“Good customer care service,and a great company”

Helpful Report

Posted 5 years ago

“Good company”

Helpful Report

Posted 5 years ago

“LightinTheBox is a great company,they have quick response customer care service,they deliver to you right on time,and they don't give their customers unnecessary headaches, I really recommend you try them.”

Helpful Report

Posted 5 years ago

“Great service! Thanks for being reliable. I recommend people to join this company and start shopping. Good prices and high quality products. Thank you, keep up!”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews