LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,252 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my best ever excellent online shopping experience. They are doing such great job, very professional staff behind this ... Appreciated . Thanks for ur services”

Helpful Report

Posted 4 years ago

“I ordered wireless shock proof push up bras and paid online. First after ordering, I did not get any confirmation of order and the product I got during delivery was totally different than I ordered. It was something else, not as I ordered. It was of very very cheap quality product. I have uploaded its pictures. Can someone tell how to get refund or the product I ordered. Pls send me link pls. I recommend not to trust this as I had really bad experience.”

Helpful Report

Posted 4 years ago

“i recommend this product. Very satisfying and good quality service.”

Helpful Report

Posted 4 years ago

“Happy shopping .I ordered different stuff from this site and it's been a great experience. Delivered on time and it is a awesome place to shop”

Helpful Report

Posted 4 years ago

“Very good company.They have good customer service.I really reccomended”

Helpful Report

Posted 4 years ago

“This is one of the best retaoil shop online to buy your favorite products and very nice and good quality products”

Helpful Report

Posted 4 years ago

“My experience for this it's owsome. I recommend to all guys.”

Helpful Report

Posted 4 years ago

“I find the company to work very efficiently and quickly, the goods are intact and not damaged”

Helpful Report

Posted 4 years ago

“Amazing experience! delivered at given time and very polite customer service. Thank you for the very good product.”

Helpful Report

Posted 4 years ago

“Great range and prices. It is nice app and easy buying stuffs. Delivery service is also good. If you don't satisfy your order you can return it, I like that.”

Helpful Report

Posted 4 years ago

“I just love their product... I order some things for my family and they Really loved it...the quality is pretty impressive here...I will recommend to you guys”

Helpful Report

Posted 4 years ago

“The truth is that this company can say that it is reliable, my orders come to me fast for sure, I make sure and check the details of what I am going to buy so that there are no misunderstandings.”

Helpful Report

Posted 4 years ago

“My online shopping experience with this platform is quite amazing. I got the things exactly as they are described and this is the main thing about any online shopping platform.”

Helpful Report

Posted 4 years ago

“Good quality products, many attractive promotions, reasonable prices, fast shipping, friendly customer service”

Helpful Report

Posted 4 years ago

“Wow ,this is super Shopping web site , You can get everything you need”

Helpful Report

Posted 4 years ago

“No words to tell amazing experience. Customer service is very good and friendly. I can 100% recommend for others your service. My order received very fast”

Helpful Report

Posted 4 years ago

“After ordering my clothes and my order arrived earlier than i anticipated which i liked. Also the clothes were exactly as the ones that was advertised. It was my first time using the service and I'm going to use it again. Kudos”

Helpful Report

Posted 4 years ago

“This is very critical circumstances in our world. Covid -19 is increasing day by day. But we need to bay many nacesary things. That whay online shopping is very important for us .”

Helpful Report

Posted 4 years ago

“Shipping & Delivery is good”

Helpful Report

Posted 4 years ago

“Very best i am very happy keep it up.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,252 reviews