LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,250 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have superb experience with the small box....i get the dekeivery on time....price is also cheap than others...And customer service is superb...They deal like you a family...”

Helpful Report

Posted 4 years ago

“Good project”

Helpful Report

Posted 4 years ago

“This website Delivers the Exact thing that we wanted! Best in the Bussines for me.Price was bit high but Service is very good & Quality of the Goods are very Good.”

Helpful Report

Posted 4 years ago

“Very positive shopping experience. Quick, easy and professional”

Helpful Report

Posted 4 years ago

“Probably the best shopping online store, Super friendly staff!. The clothing is true to size, fabrics are great and styles up to date and GREAT prices. Glad I took the chance, now I'm a happy returning customer.”

Helpful Report

Posted 4 years ago

“Light in the box have huge variety of clothing collections. The price holds good for the item purchased. I found fast delivery and easy returns here. I can shop any type of brand.”

Helpful Report

Posted 4 years ago

“I love to there services the more there product uniquness and fast working almost everything perfect”

Helpful Report

Posted 4 years ago

“Great project really awesome work keep it up.”

Helpful Report

Posted 4 years ago

“I definitely confirm that this is a greatest to shop online. The site is easy to navigate, even for an online shopping beginner like me. The variety of products on this site is remarkable plus the customer care service is just splendid... I recommend light box 100&.”

Helpful Report

Posted 4 years ago

“This is really good service providers. I have order some T-shirt and Jeans and product deliver on time. The quality of product was really good. I recommend them for online shoping.”

Helpful Report

Posted 4 years ago

“This is really good service providers. I have order some T-shirt and Jeans and product deliver on time. The quality of product was really good. I recommend them for online shoping.”

Helpful Report

Posted 4 years ago

“I really enjoyed it, Really appreciate One of my best experiences too”

Helpful Report

Posted 4 years ago

“I highly recommend the site, the prices are the best you have, the products are all of the highest quality and there was no problem with delivery, unlike other sites I had already bought, I highly recommend you can trust and buy without fear”

Helpful Report

Posted 4 years ago

“very satisfied with the company in terms of delivery . careful and attentive. Sample code is correct as I put . especially the very timely support when I have questions . 5 star company support.”

Helpful Report

Posted 4 years ago

“great stuff and super great value, Excellent product exactly as pictured Nice stuff! I enjoy shopping with you guys! quick easy ordering and payment, Overall best Online Shopping Platform.”

Helpful Report

Posted 4 years ago

“Good delivery service, and customor service, awesome products, and Iam so intrested with there service.”

Helpful Report

Posted 4 years ago

“They have a lot of good things that I like a lot. Many of their collections are very good and their staff are also good.”

Helpful Report

Posted 4 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

Helpful Report

Posted 4 years ago

“Online shopping store is the best market place in the world.everybody likes this. I love this online shopping store. We can buy and sell our products in this site.this is really a nice site.”

Helpful Report

Posted 4 years ago

“Awesome company aweome product loe it recommend it to all”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,250 reviews