LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing and most under rated website i have seen.excellent deals and discounts on top brands are unparralleled.The service is truly international and never had a reason to complaint.great shopping experience when will visited will someone know.”

Helpful Report

Posted 4 years ago

“amazing and most under rated website i have seen.excellent deals and discounts on top brands are unparralleled.The service is truly international and never had a reason to complaint.great shopping experience when will visited will someone know.”

Helpful Report

Posted 4 years ago

“I am an online shoppers. I chose LightInTheBox for all my shopping activities due to the fact that they are very efficient in delivering my product and their customer service is good too. Thanks.”

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Posted 4 years ago

“Wow .........Amezing .......Such a great service for us.....i like it so much ......LighinBox is the Best Compeny ........ververy fast service .......love u”

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Posted 4 years ago

“Great place for online shopping. It was all simple and easy to find what I needed. Good!...”

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Posted 4 years ago

“LightInTheBox is the best online website ever I had seen. Their costs are reasonable and moderately cheap.Their Shipping and conveyance time were fantastic and additionally all things are of high caliber and reasonable costs inside my scope of spending contrasted with their rivals. I actually energetically suggest this online shipping site”

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Posted 4 years ago

“excellent service and very fast shipping I recommend it to everyone, it was the best site I ever bought, this last time I bought it and the seller sent the product in 2 hours and said it would arrive in just 2 days it really was very fast I always I will compare this site now”

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Posted 4 years ago

“I am very happy for this website because it is very easy to understand and provides a good experience for new users who want to join. The website is really for good income source. Everyone can easily earn from this site. I strongly recommend all of you to visit this site to get shopping satisfaction”

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Posted 4 years ago

“It's really the best website ever! I love to shopping this LightInTheBox because there are so many offers which gives you discount... Recommended”

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Posted 4 years ago

“Oh,this is the best. There are so many online based shopping app or website but This is the best I have ever found. You can find a huge collection of different things. Delivery is so fast. All kind of products are very good quality. Overall I'm happy with their customer service. User friendly interface. Hats off to developer. Recommended for everyone .”

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Posted 4 years ago

“This is really very good company... I really like so much your company. It helps me and my friends.. It’s customers services is awesome..i really like this.thanks a lot for this..”

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Posted 4 years ago

“Greetings friends I come to leave my reference on this LightInTheBox store, according to my opinion they are an excellent and responsible company, my purchases were 100% successful, so I want to thank you, about the wide variety of products that are unique, original and very good quality, I hope to continue shopping with you, I hope more success for you and the company, without more to say, I hope you are well, good day.”

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Posted 4 years ago

“This is very good app to buy product online . All the products are fully managed nice friendly app interface very good shoping experience with the app”

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Posted 4 years ago

“LightInTheBox provides the best services ever. I really enjoyed sopping from here.”

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Posted 4 years ago

“They are soo kind and have all what you need in one place, price are so cheap, delivery are so fast and carefull, i want to thank you guys for yours excellent service!!”

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Posted 4 years ago

“Good service.you want do online shopping .I'm highly recommend this place.its very fast delivery and good products.thanks.”

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Posted 4 years ago

“This company offers quality services in offering articles of clothing, footwear among others, advice to make the purchase more reliable and safe and links for national and international shipments, buy a product with them and come to me house in excellent condition, I recommend it.”

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Posted 4 years ago

“I ordered on three separate occasions form LighTintheBox and can highly recommend their efficiencey in delivering my orders. The quality of all the items I have purchased have been very good and the shipping times have been excellent. Thank you for the great service!”

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Posted 4 years ago

“I really loved the service provided by them. I am really happy with light in the box”

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Posted 4 years ago

“LightlnTheBox clothing shop online is the absolute best, very quick shipping, exactly as pictured and described items, the best price. I am a repeat customer and I would like to stay their customer.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews