Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and speedy service.”

Helpful Report

Posted 10 years ago

“The products ordered were better than described in the ad.”

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Posted 11 years ago

“Products are as described and work as promised. I have been well satisfied with both orders that I have submitted.”

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Posted 10 years ago

“I would have liked the timers to stay on longer than about 4 hours.”

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Posted 9 years ago

“I suggest that the order delivery method and ETA be prominently displayed on the website. I received the order confirmation email and clicked on the contained link, and noted the order status was in progress, with no other information provided. The order remained in that status for several days. I was concerned it would not arrive before Thanksgiving. I emailed lights.com inquiring as to an approximate delivery date, and received a prompt response that proved to be accurate. The order arrived and I am in the process of stringing the lights on the tree.”

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Posted 10 years ago

“The product is as advertised and stated and worked very well. The gentleman helping me on the phone knew his business and very helpful. Yes, I would recommend you to others.”

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Posted 11 years ago

“I wanted to track my package but the website asked me to create a profile. I feel like thats a little unnecessary. The online chat option for customer service was awesome!”

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Posted 10 years ago

“strongly recommend not using US Postal Service . . .delivery was not completed until we complained to our local Post Office. . .10 days after their tracking system reported delivery at our mail box. . .”

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Posted 10 years ago

“The delivery was fast. The lights were well - packed and appeared in good condition. Out of the 12 lights 11 worked and one doesnt. That was disappointing. They look nice on my tree. :) They werent designed as tree lights but I mounted them on the tree anyway.”

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Posted 10 years ago

“Flamless candles are fabulous. Having trouble getting in touch with someone on returns. Need to order a different size for two.”

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Posted 11 years ago

“The service was great. received my candles quickly. But the remote did not work. I am awaiting a replacement. That was disappointing.”

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Posted 9 years ago

“vgood”

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Posted 9 years ago

“I am never disappointed by the products i order. Great quality!”

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Posted 10 years ago

“The lights I received met all the needs that I had. I really enjoy the changing mood lighting and the remote especially. The order shipped fast and I think for what I got, a real deal. I will definitely be back.”

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Posted 10 years ago

“good product,good delivery”

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Posted 9 years ago

“Was very happy with the product. The candles look so realistic...people dont know they r not real. But I did try to reach them with a question n never got a reply. Ordering was fine. Customer service cud b better.”

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Posted 11 years ago

“Love my new pendant light. It's the perfect finishing touch for my newly renovated kitchen. The only reason I'm giving it a 4 star is I received the shipping notice the day after I received the package.”

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Posted 8 years ago

“satisfied with ordering the lights,not so happy with the lights though.opened one pkg. left other still in pkging wish I could return it but would probably cost to much to send back.yes I would recommend .”

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Posted 10 years ago

“The product is good and it came well packaged. I was a little disappointed in how long the batteries last. However I could have left it on and didnt know it. I am on my second set of batteries hopefully it will last for the 500 hours. I have recommended this product to others.”

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Posted 10 years ago

“It would be nice if the led lights were more brighter”

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Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews