Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive purchased the flame less candles for my wedding and they were perfect! I just recently purchased the fabric chord kit which comes with the antique bulb. The price was great and the chords are really nice but both bulbs were broken.”

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Posted 10 years ago

“I cannot complain all things I ordered were great oneproblemhoweve, the remote candle after we loaded the batteries still not working but I do love the candles.”

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Posted 10 years ago

“They are just as advertised yet are brighter than expected.”

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Posted 9 years ago

“2 light sets were broken on atrival. Poor packaging of the original lights, not lights.com. Lights.com immediately refunded. Color purple is not really purple, closer to pink but otherwise all good.”

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Posted 9 years ago

“great pricing!”

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Posted 10 years ago

“The ordering process was not as easy as some sites, but was finally able to complete my order. When the lights arrived, I put them together according to the instructions, however, one steak broke when I tried to insert the light into it. I would like to get this steak replaced.”

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Posted 11 years ago

“I am very pleased with the quick delivery of the product I ordered. I am happy with the lights I ordered for decorating at my daughters baby shower. However, of the 8 strings of lights I purchased, one did not work at all and on one the on/off switch did not function. As I need them for an upcoming event, I will need to keep the ones that work and am sure it would not be worth the effort to return the ones that do not work as the sale price was great.”

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Posted 10 years ago

“very pleased with merchandise--but with extra 46.00 postal plus 59.80 duty on arrival-candles cost me almost double.. sorry it is too expensive to place any more orders even though I like your product”

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Posted 11 years ago

“I am satisfied with the customer service. Im not so sure about the solar lights. They dont always seem to be working properly.”

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Posted 11 years ago

“I was very pleased with the products I received and the timely manner in which I received them. My only issue was trying to contact your company after the fact through email. I had never received the confirmation email my order stated I was sent. In the end all was well and I did receive my order. I would definitely order from you company again.”

Helpful Report

Posted 9 years ago

“I purchased lights for a candy table. I placed two seperate orders. My first order was perfect. There were no complications in using the tea lights. However, the second order I place and specifically the white tea lights, we struggled with them. Hard to turn and I want to know how I can be reimbursed for the tea lights that didnt work. If I paid for 18 lights I should be able to use all of them. I used my tea lights under rocks for a candy bar. Loved them. The bar was a big hit. I know the tea lights were a big part of that. Please advise on how I return lights that didnt work and a credit? Thank you. ***”

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Posted 10 years ago

“They are very nice when youre using a venue that does not allow candles. They worked out very well.”

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Posted 10 years ago

“The order procedure was fine. The candles I ordered are SCENTED! That is not mentioned on the order details. I neither asked for nor wanted scented outdoor candles.”

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Posted 11 years ago

“My order was shipped in two different packages and arrived at different times. I was not informed that they were going to be mailed separate so I had to email to see where second package was. Customer service was wonderful and so was order but it would have been nice to know that they were being shipped separate”

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Posted 9 years ago

“When I saw the package at the front door I was much in doubt that the candles would be in one piece.The cartoon was in very poor shape with tape coming off and holes punched in the box. First thing I did was take a few pictures before moving the box. After opening finding 2 boxes inside loose with one sheet of brown paper but opening the smaller boxes containing the candles they did not seem to be damaged. Wife was happy with the candles”

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Posted 10 years ago

“I received my order promptly and was quite pleased with the items I ordered. The string lights will be put to a very creative use.”

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Posted 10 years ago

“Easy to use, shipping was a bit slow but customer service is terrific.. Only wish there was an Off function. To shut them off you must take out a battery”

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Posted 10 years ago

“Loved the product and value; wish there were instructions for timer candles or indication which side of candle is automatically turned off. (I had two separate orders). Great delivery time.”

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Posted 11 years ago

“Prompt carefully packed delivery”

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Posted 10 years ago

“I LIKE THE CANDLE STICKS VERY MUCH AND WILL BE ORDERING OTHERES SOON MY NEGATIVE COMMENT HAS TO DO WITH THE PACKAGE/INSTRUCTIONS. THE BACKING IS CHARTREUSE BUT THE LETTERING IS W H I T E AND IS BARELY READABLE. YOU HAVE OTHER INFO THERE BUT IN BLACK; WHY CANT YOU PRINT IN BLACK TOTALLY IF THERE IS INFO TO BE HIGHLIGHTED DO IT IN RED OR A DIFFERENT SCRIPT.”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews