Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the tea lights for my table settings for our party in August. A telephone conversation with your Customer Service confirmed they will be fine then as long as they are kept as is and not turned on until then.”

Helpful Report

Posted 9 years ago

“I ordered 288 of the battery powered taper candles. They arrived in two shipments, and although they were timely, in the second (smaller) shipment, the candles were white vs. the off-white (majority) of the candles.”

Helpful Report

Posted 9 years ago

“I loved the candles we ordered....except for the glitter. We wanted to order some more but they didnt seem to be available.”

Helpful Report

Posted 9 years ago

“got product i needed.good service.product was received two days earlier.”

Helpful Report

Posted 9 years ago

“Prompt carefully packed delivery”

Helpful Report

Posted 9 years ago

“Am waiting my second order - no problems - happy with product.”

Helpful Report

Posted 9 years ago

“Very happy with entire transaction.”

Helpful Report

Posted 9 years ago

“This company was responsive to my requests for information. The reason for four stars is because I had to request the information in regards to shipping confirmation. The timeliness of receiving the information was lagging a bit. I am not sure if this due to internal or external forces. Overall, good experience and I would definitely order from them again.”

Helpful Report

Posted 9 years ago

“Site easy to navigate.”

Helpful Report

Posted 10 years ago

“I submitted an order only to find the day after that the item was no longer available. I ended up buying something else from you and that purchase went smoothly. That is the reason for 4 stars vs 5 stars.”

Helpful Report

Posted 10 years ago

“on the dragon fly string the black ink came off all over my fingers !”

Helpful Report

Posted 10 years ago

“Service was excellent. Thank you”

Helpful Report

Posted 10 years ago

“Finding the right type of candle was a bit tedious but overall support was very good - product arrived on time. Would recommend to others looking for similar products.”

Helpful Report

Posted 10 years ago

“Products were shipped super fast - packed extremely well, and the seven items I bought are very high quality!”

Helpful Report

Posted 10 years ago

“I was most impressed with the order process, and speedy delivery of the candles. They suited our purpose--vigil candles for young children--perfectly. I deducted one star because a couple of the candles did not work. We are returning those.”

Helpful Report

Posted 10 years ago

“no improvements needed”

Helpful Report

Posted 10 years ago

“I was surprised that there were no directions included with the remote. Im having a hard time figuring out how to work some features.”

Helpful Report

Posted 10 years ago

“Prompt service. Lights look fine but it would have been helpful to have a brief instruction sheet with them (tho it was not too difficult to figure out). It would be good to know how the timer works and about how many hours the batteries/lights should last.”

Helpful Report

Posted 10 years ago

“I like the way the lights turned out!!”

Helpful Report

Posted 10 years ago

“I ordered online.”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews