Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my little LEd tree! I didn’t realize how Small it was but that’s my fault for Not looking more closely at the dimensions. Overlall very happy !”

Helpful Report

Posted 7 years ago

“I looked online to buy a number of battery operated candles, and found them at lights.com. I emailed the company to see of I could get a coupon, and they sent me 10 percent coupon for 1st order, good for 72 hours. I appreciated that, as they did not have to do. All products I received, I am pleased with. Delivery of order was quick. If I need any more of these candles, I will order again from lights.com. Did also liked that a number of candles I ordered were on a discounted sale, too!”

Helpful Report

Posted 10 years ago

“Products were shipped super fast - packed extremely well, and the seven items I bought are very high quality!”

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Posted 10 years ago

“Yes I would recommend your web site to others. I hope to purchase additional lights next fall”

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Posted 10 years ago

“For the most part everything arrived well packaged. We were missing one of the Christmas tree lights and none of the nine angels had the included batteries. Called customer service and hope fully they are following through on replacements as promised.”

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Posted 9 years ago

“Finding the right type of candle was a bit tedious but overall support was very good - product arrived on time. Would recommend to others looking for similar products.”

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Posted 10 years ago

“The LED timer-operated tea lights I ordered were exactly as described, both by your website and by the reviews. The candles flicker, but their flickering is so faint as to be imperceptible, which is a considerable flaw since they are meant to resemble candles. Nevertheless, the timer operation is what I was after, and that component has worked as advertised since they arrived several weeks ago, although it would be nice to have a longer time of operation per day than only five hours.”

Helpful Report

Posted 10 years ago

“The candles look great, but there were no instructions. I can figure out where the battery goes, but how do I set the timer?”

Helpful Report

Posted 11 years ago

“Everything except one candle came as described, but the company promptly replaced the defective flameless candle, so no problem. A pleasure dealing with this company. I would recommend to others. Good company, good customer service.”

Helpful Report

Posted 9 years ago

“I love the look of this and seems well made. We had a little difficulty mounting it as we wanted it to be a flush mount look and one of the screws had a tiny slot to turn, but we found a small screw driver and were able to make it work. There were no installation instructions included in the package, but they are online, so I was able to get what I needed. Shipped very quickly. Would order from this company again.”

Helpful Report

Posted 7 years ago

“Products were as described. Please check the spelling and incorrect words on the instruction sheets sent.”

Helpful Report

Posted 11 years ago

“Love the lights but they were smaller than I thought. Would be great if in the pictures there could be some reference (like a person holding them) in order to get a better sense of the size. I would still have purchased.”

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Posted 11 years ago

“Wonderful customer support. The items I have bought have been very nice.”

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Posted 11 years ago

“Like the bulbs. The LED bulbs looks like incandescent bulbs. Love them. Good quality materials. I only wish the bulbs are closer together on the string.”

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Posted 7 years ago

“I had. a small issue with delivery, and it was cleared up immediately. I appreciated the courteous, reassuring customer support.”

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Posted 10 years ago

“Quality Assurance - I havent looked through all the lights (my order was large), but I did find one removal LED tea-light that was missing the battery cover. Speed and price were fantastic.”

Helpful Report

Posted 9 years ago

“The candles have worked as advertised. The dim/bright feature is negligible with no difference between the settings and the candle flicker mode is very fake looking. That said as an accent light they work just fine. I use them in wall sconces in the four corners of a room for which the remote is great. The shipping was also excellent I ordered on a Friday and had them Monday”

Helpful Report

Posted 9 years ago

“I like that one remote control can be used for all products”

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Posted 9 years ago

“Unfortunately, some of the products,2 outof the 3 that I purchased were vaguely described in the functions area,but when I called customer service they were great.”

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Posted 9 years ago

“Good items, good service, just wish the s/h werent so high.”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews