Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like to have product details included in packaging as displayed on website, I. E . Like battery life info, battery type etc.”

Helpful Report

Posted 11 years ago

“I think you did a good job two of mine did not work but am getting a replacement sent”

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Posted 10 years ago

“Easy to order and fairly quick to arrive. A little disappointed in the tinny bit of light the votives gave off, but like that they gave timers.”

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Posted 11 years ago

“I am very satisfied with my purchase and would recommend lights.com to others”

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Posted 10 years ago

“I love your candles but had to cancel my order and did so by email last week. Will you please confirm.”

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Posted 8 years ago

“Service was friendly, helpful.”

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Posted 10 years ago

“I asked twice in an area provided, if you had the same candle without the vanilla scent. Never heard back on either inquiry. Otherwise, service was good.”

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Posted 11 years ago

“So far I really like the candles. I would order in future”

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Posted 10 years ago

“I wanted to replace holiday window candles that had wires and timers with battery operated ones with built in timers. I have ten windows, so I ordered 12 candles. One candle only flashed. One candle was a different color. Ten candles were great. Good decision. They arrived quickly. I should have told you about the two that were not up to par sooner. Just taking them out of the windows today. They really worked very well. Good product.”

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Posted 7 years ago

“Ordering was easy and product was exactly what I wanted. However, in less than one week I had to get replacement parts for both items. The customer service was so helpful and took care of problem right away.”

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Posted 10 years ago

“Packaging was really poor. Box was bashed in and partially open. Fortunately everything was still inside and is working. Perhaps you could senn items using USPS priorty mail and their boxes. I have never had any problems. Just a suggestion”

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Posted 10 years ago

“Ordered 200 lights for an outdoor party and they looked great. Six did not work but the others looked fantastic and our guests loved the look.”

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Posted 8 years ago

“Very helpful desk support and fast easy service.”

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Posted 10 years ago

“Nice quality, speedy delivery, just wish they were brighter and in multiple colors other than just red, white and blue”

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Posted 10 years ago

“fast shipping, item as described would recommend to others”

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Posted 10 years ago

“I had a problem when the delivery arrived. The carton was crushed and obviously taped back together. The led candles were broken. I took photos and emailed them to customer support. I had an immediate response stating that they were re-sending my order. Great customer response. I would recommend them to others.”

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Posted 9 years ago

“I thought the service was great.”

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Posted 9 years ago

“We received a set of these candles for a gift and someone saw them lit at our house and loved them so we gifted them with a set of them also. Easy website, very quick delivery and lovely candles with remote. Only thing that seems strange is the number of batteries it takes for each one. 9 batteries for 3 candles and imagine well be replacing them often. That could be improved, otherwise very happy.”

Helpful Report

Posted 10 years ago

“I thought the site was pretty awesome. Havent seen so many lights of so many varieties before, grouped by battery, solar, electric, etc. I have recommended site to friends who are looking for that special light. Shipments arrived timely and in good shape. I have no complaints and will definitely keep Lights.com in mind when Im in the market for lights. Neat site!”

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Posted 11 years ago

“Nice. Thank you.”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews