Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and customer service. Great prices - took advantage of Christmas sales!”

Helpful Report

Posted 9 years ago

“I would have liked the candles be on a timer rather than have the remote. Otherwise I think theyre great.”

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Posted 11 years ago

“Good service, fast confirmation, orderly shipping. Overall very good experience with lights.com”

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Posted 11 years ago

“Good transaction product as expected, packaged well. Item did not arrive as quickly as I would have liked, took at least a week, and it was paid shipping. Was not a problem, but this is honest feedback. Enjoying the product. Thank you”

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Posted 10 years ago

“Re: Order #*** One of the votives in the Faux Wick Flameless Votive Set with Fillable Glass Log Holder did not work. Can I get a replacement?”

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Posted 9 years ago

“Fine packing, very good delivery time”

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Posted 10 years ago

“I am very pleased with the product but have some suggestions: it would be nice if you could provide alternate colors with every bulb instead of lines of color (6-7 red, followed by 6-7 green, etc.) It would also be handy if you could develop a remote control (on/off) capability.”

Helpful Report

Posted 10 years ago

“the order *** just arrived and is complete important to note: your request came before the order arrived. First I called eKomi, as it turned out in Berlin, who were very helpful providing the US number for Lights.com/ *** at the Brooklyn desk was most RESPONSIVE, advising where the truck was and it would be here later in the day, and that is exactly what happened. In summary you have good people dealing with your customers.”

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Posted 11 years ago

“I was pleased with customer service, the man I spoke to was very helpful, my problem was with faulty products. Lets just hope his solution works!”

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Posted 11 years ago

“THRILLED with these candles! This was one of the best gifts to myself. I love not having to contend with cords and the remote control makes turning them on and off so easy! I love the timer and the flickering or steady light options. I would give this product 5 stars but one of the candles didn't work (tried to replace batteries to no avail) and some of the candles remained lit even after setting them for 8 hours. I think you have to operate the remote for each individual candle rather than a group of them. It still beats walking around turning candles on and seeing a mess of cords all over the house.”

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Posted 6 years ago

“There was a bit of an issue with the delivery. Somehow the postal code used was incorrect. UPS sorted it in the end so all is good.”

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Posted 9 years ago

“Service was quick and just as ordered”

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Posted 11 years ago

“Prompt service. Lights look fine but it would have been helpful to have a brief instruction sheet with them (tho it was not too difficult to figure out). It would be good to know how the timer works and about how many hours the batteries/lights should last.”

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Posted 10 years ago

“I ordered 60 LED candle sticks and used them for my Thanksgiving celebration. They worked great! I had two that did not work and about five more that had dead batteries. However, a majority were great and I would definitely use this company again.”

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Posted 9 years ago

“I wish they would have said I would be getting 2 separate shipments. Got one quickly, and the other took awhile. Wasnt sure what was happening. Finally got everything and it all seems to work well.”

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Posted 10 years ago

“Was very pleased with the tea lights cant wait to use them for my wedding”

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Posted 9 years ago

“Honestly . I ve ordering lights from you guys the past three years . Ive been very dissapointed in the solar string lights. Totally suck .(i bought over 8sets .)I then switched over to the aa battery powered lights . Better but not great !. However the three D battery ones seems to work pretty good . I now have an over aboundance of strings with no working batteries . I guess I will be ordering more of the D battery packs to replace all the AA power supply ***”

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Posted 11 years ago

“Interesting LED products at great prices. The only issue I had is that one set of the lights doesnt work. considering the price, I can afford another set, but its a little frustrating.”

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Posted 11 years ago

“Good product for the money”

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Posted 9 years ago

“I ordered the set of three lighted Angels . I like them but I dont think the quality is as nice as I have gotten from another source a few years ago. But I enjoy giving them as gifts and my recipients , have all loved them. The lighted hearts are awesome and I was impressed with the size of them. I am keeping one for myself but will gift the others that I bought. I have already recommended your website to my friends. Thank you, ***”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews