Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lights worked great”

Helpful Report

Posted 11 years ago

“The items were as described. they look great.. the only complaint i have is the bottoms are very cheaply made. have doubts about how many battery changes they will last through...”

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Posted 10 years ago

“Everyone was very helpful.”

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Posted 11 years ago

“Purchased LED rope lights (8 strings) to encircle our motor coach camp area in snake country. Everything was as advertised, prompt delivery, very bright cool white, no missing lights or dark sections, looks great at night. Only reason did not give 5 stars is because they have been operating on photocell control for only a few weeks. Lets see if they last more than one year, then a fair rating would be 5+ stars.”

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Posted 11 years ago

“The lights I received were exactly what I expected. A couple strands didnt work, but I just replaced a couple bulbs and they were fine. (Extra bulbs were provided.)”

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Posted 11 years ago

“Good selection of products, pretty reasonable prices. They shipped quickly and the votives and tealights are nice. The flame looked a little bigger on the website image, but still acceptable size. All in all a good experience, and I will shop with them again.”

Helpful Report

Posted 10 years ago

“A lot of nice lighting options. Would like to see more solar lights. The lights that are for outdoors need to have longer lead wires in both electrical and solar options. Some of the products received have no directions included. They do have excellent customer service. I will shop here again. The quality seems good on all but one of the products I bought, and Lights.com quickly took care of it to my complete satisfaction.”

Helpful Report

Posted 9 years ago

“Order arrived quickly, nice quality, great pricing, although I did not realize the batteries were not included.”

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Posted 10 years ago

“Lights are good. Only thing that would make them better would be to use a button battery and have a smaller control box.”

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Posted 10 years ago

“Returns were a little unorganized but otherwise very impressed with your company.”

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Posted 10 years ago

“Yes I would definitely recommend Lights.com to others. My only comment would be that the orders were not shipped together and came about a week and a half apart even though I was informed they were both in stock.”

Helpful Report

Posted 9 years ago

“My mother loved these flameless candles. I sent them to her for her 92nd birthday. She initially didnt realize that the gift was from me. Unfortunately, the little note I requested was not included in the package, which, was not a big deal. I would recommend your site to friends. Gifts are great and prices are very reasonable.”

Helpful Report

Posted 10 years ago

“We loved the lights, they were just perfect for our prom, but they came with a burned out light on all four strands. I need to know how to order replacements and if the four that never worked with be replaced. Would have been a 5 star if it hadn't been for that!”

Helpful Report

Posted 8 years ago

“The candles are lovely but I would like to know why I have not recieved a reply to my letter when I told you that the large candle was cracked the entire length and one of the remote controls did not work. Im not sure I would order from you again for this reason. I could not recommend your service to anyone. Thank YOu.”

Helpful Report

Posted 11 years ago

“After setting up an account, I was unable to track my package. I even copied/pasted order number and website said no order. In any case, order arrived & we are happy.”

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Posted 10 years ago

“Completely satisfied with order, timeliness of shipment, quality of goods ordered. Would definitely recommend you to others. I do think, however, that your prices are high.”

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Posted 10 years ago

“I ordered 24 flameless candles, and only 20 worked. I had to make a trip to the hardware store to get a tool to unscrew the latch where the battery is. All I had to do was push the battery down and they all worked! I love the look!”

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Posted 9 years ago

“I would like all the colors in a candle set to be the same.”

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Posted 9 years ago

“The candles arrived in a timely manner and look great in the candle holder. My wife loves them. The only negative is that one of the batteries was dead. The candle works ok after replacing the battery. Regards *** ***”

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Posted 10 years ago

“The lights fit wonderfully in the windows. I should have ordered taller ones; however, they are vey pretty and the price was perfect.”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews