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Lights.com Reviews

4.8 Rating 3,840 Reviews

99 %

of reviewers recommend Lights.com

Company Reviews

Product Reviews

4.8

Based on 3,840 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Lights.com:

Creating the perfect home is hard work; finding the perfect lighting should be easy. With a curated selection of elegant designs, carefully considered details, and a variety of contemporary, versatile finishes, Lights.com makes it simple and affordable to bring your dream home to life.

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

1202 Ave. J Floor 2
Brooklyn
11230

Lights.com 5 star review on 7th February 2024

Lights.com 5 star review on 3rd January 2024

Lights.com 5 star review on 27th December 2023

Lights.com 5 star review on 2nd December 2023

Lights.com 5 star review on 2nd December 2023

Lights.com 5 star review on 5th November 2023

Lights.com 5 star review on 20th September 2023

96

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like all the colors in a candle set to be the same.”

Posted 8 years ago

“My order was shipped in two different packages and arrived at different times. I was not informed that they were going to be mailed separate so I had to email to see where second package was. Customer service was wonderful and so was order but it would have been nice to know that they were being shipped separate”

Posted 8 years ago

“A lot of nice lighting options. Would like to see more solar lights. The lights that are for outdoors need to have longer lead wires in both electrical and solar options. Some of the products received have no directions included. They do have excellent customer service. I will shop here again. The quality seems good on all but one of the products I bought, and Lights.com quickly took care of it to my complete satisfaction.”

Posted 8 years ago

“Good products and customer service. Great prices - took advantage of Christmas sales!”

Posted 8 years ago

“I had two packages sent. I didnt this. I received that one order had shipped--I thought both lights were in this order. There was only one. You need to notify customers if there will be more than one package sent.”

Posted 8 years ago

“Re: Order #*** One of the votives in the Faux Wick Flameless Votive Set with Fillable Glass Log Holder did not work. Can I get a replacement?”

Posted 8 years ago

“Order was placed for three items. Items were shipped separately. Would have liked to see all mailed at once.”

Posted 8 years ago

“I would have liked the timers to stay on longer than about 4 hours.”

Posted 8 years ago

“Shipping delay due to FedEx foul-up, company was responsive and concerned. Would definitely purchase from them again.”

Posted 8 years ago

“Unfortunately, some of the products,2 outof the 3 that I purchased were vaguely described in the functions area,but when I called customer service they were great.”

Posted 8 years ago

“I ordered taper candles and votives. They are very nice and the votives work perfectly in my candle holders. The taper candles also work, but they were sold as being 0.75 in diameter. They are actually 0.88 in diameter so they do not fit my holders correctly. Ive had to use foil to create a stand that fits into the proper candle holder. Disappointing, but the candles themselves are wonderful!”

Posted 8 years ago

“The service was great - though the product has changed for one of the angels... Holding a star, rather than the arms going down by side. Not quite as tall, more wider dress of angel, too. Somewhat disappointed in the change, but otherwise all was fine.!”

Posted 8 years ago

“The service was great. received my candles quickly. But the remote did not work. I am awaiting a replacement. That was disappointing.”

Posted 8 years ago

“Everything except one candle came as described, but the company promptly replaced the defective flameless candle, so no problem. A pleasure dealing with this company. I would recommend to others. Good company, good customer service.”

Posted 8 years ago

“Timely delivery and a product is as advertised.”

Posted 8 years ago

“The. Order arrived on time and was in good condition and good quality.I was very pleased.”

Posted 8 years ago

“Only issue I had was a lack of shipping notification. I had no idea the product was shipped and when it might arrive. I like what I ordered and it arrived approx. 1 week after ordering, so no real delay.”

Posted 8 years ago

“Yes, I would recommend.”

Posted 8 years ago

“Great customer service!”

Posted 8 years ago

“All was well except we ordered 3 packages of 8 = 24 lights. One does not work. The timer doesnt time on or off.”

Posted 8 years ago

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Lights.com is rated 4.8 based on 3,840 reviews