Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,482 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely dresses 👌🏻”

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Posted 5 years ago

“The dress is gorgeous and is very well sized. Delivery was super quick. Would order again”

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Posted 5 years ago

“So far so good , looking forward to my purchase”

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Posted 5 years ago

“My dress arrived quickly and is beautiful! So happy, lovely service.”

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Posted 5 years ago

“I found out about your label through Natalie Angel and I love all the styles. I finally bought a Kiara maxi and it is beautiful and fits very well. I have just ordered two more dresses and am very happy to have found very pretty modern dresses to suit me. The postage took a while but that was an Australia Post issue”

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Posted 5 years ago

“I love the well priced clothes in a great array of sizes. The customer service team at Lilac and Mila are brilliant. They are lovely to deal with and really go above and beyond. They have made online shopping a pleasure.”

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Posted 5 years ago

“Love my gorgeous, pink, bulky knit cardy! It's such a lovely colour. Easy to order and fast, efficient delivery. Thanks gals!”

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Posted 5 years ago

“Purchased a beautiful dress. Very generous sizing, I could have downsized.”

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Posted 5 years ago

“The dress I ordered was beautiful. Very flowy and lush, everything I look for in a maxi. The only disappointing thing is that after one wear and wash some of the seams have started to pull open.”

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Posted 5 years ago

Hi Lovely We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. I've just checked on your account and I can't see we were notified regarding this problem. In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware of the issue. As mentioned we want you to love all your Lilac and Mila purchases we would love to give you the option to return the unsuitable items with our Free return label which we can have sent to you! :) As mentioned we would love to hear from you at hello@lilacandmila.com as we want you to love all your purchases so please reach out next time. Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 5 years ago

“I've had my very first order with Lilac and Mila, and I would not hesitate to order again! My dress came in 2 business days in perfect condition. I am very happy with my purchase, love their clothes and very keen to order again!”

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Posted 5 years ago

“I feel beautiful in my new dress!”

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Posted 5 years ago

“The dress is very pretty , found it to be a little snug in the bust and the arm bands a little tight .”

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Posted 5 years ago

“Wonderful dresses and service!”

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Posted 5 years ago

“Fast shipping. Amazing dresses. Fabric is stunning and soft. Sizing is perfect! I’ve found my go to boho dress store!”

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Posted 5 years ago

Hi lovely, Thank you for your super kind review! We are so glad to hear you love your Lilac an and Mila pieces xxx

Posted 5 years ago

“Love my dress. Fast delivery and a friendly reception”

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Posted 5 years ago

Hi lovely, Thank you for your super kind review! We are so glad to hear you love your Lilac an and Mila pieces xxx

Posted 5 years ago

“Super fast delivery and easy to use online service . Item exactly what I was expecting.”

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Posted 5 years ago

Hi lovely, Thank you for your super kind review! We are so glad to hear you loved your recent order xx

Posted 5 years ago

“The clothes are of high quality and made of cotton, a natural fabric I prefer over synthetic fabrics. The shipping is very fast and the customer service is lovely to deal with. What more could you ask for? I also forgot to add that the clothes are very reasonably priced! You can´t go wrong with ordering from this company!”

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Posted 5 years ago

Hi lovely, Thank you for your super kind review! We are so glad to hear you loved your recent order xx

Posted 5 years ago

“I don't like to support stores that don't give refunds.”

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Posted 5 years ago

Hi Michaela, Thank you so much for taking the time to leave us feedback. We're sorry to hear that you didn't have a positive shopping experience with us. As stated in our store policy, we currently only offer free returns for store credit, but this store credit never expires and you are welcome to purchase an alternate product. We also allow returns on items purchased on sale/ with a discount. We will take your feedback on and pass it along to our Senior Management team so we can make the Lilac and Mila shopping experience even better :)

Posted 5 years ago

“Great dress fantastic service”

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Posted 5 years ago

“So happy that some of your items now fit up to size 20!!”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,482 reviews