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Lilac & Mila Reviews

4.7 Rating 2,482 Reviews
91 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,482 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
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Love my new dress!! So beautiful!
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Posted 4 years ago
Hi gorgeous, We're so glad to hear that you're happy with your recent purchase 💙 The Tones Print Gia Maxi is such a beautiful dress Xx
Posted 4 years ago
Efficient and easy to order online. My order was delivered within 4 days!
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Posted 4 years ago
Hi Susan, Aw yay! We're so glad to hear that you received your order promptly ❤ Hearing your feedback means the world! Xx Lilac and Mila
Posted 4 years ago
Excellent service. Ordered Wednesday night, tracking number received Thursday morning, arrived Friday lunchtime from interstate. The dresses are beautiful, particularly the Indiana in the Kimber print. Great communication from Lilac and Mila, kept up to date at every step and I love that every order helps plant a tree. Thanks so much Lilac and Mila.
Lilac & Mila 5 star review on 30th January 2022 Lilac & Mila 5 star review on 30th January 2022 Lilac & Mila 5 star review on 30th January 2022
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Posted 4 years ago
Hi Lovely, You look gorgeous! Thank you so much for taking the time to leave us such kind feedback... We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
The dress was amazing but I paid for express shipping and it was normal shipping I received.
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Posted 4 years ago
Hi lovely, We're incredibly sorry to hear that! We have recently changed our shipping system and are taking this feedback very seriously as we are still trying to figure out aspects of the new system... Our new system automatically analyses the customer's address and finds the quickest / best shipping option to that address... If the parcel can be delivered in under 3 days with regular postage, our system will select that option. This allows us to keep the shipping costs minimal for you ladies as express shipping ranges from $9.95 to $20.00 within Australia. We however want to make shipping affordable whilst still ensuring that our customers receive their items promptly, hence why we only charge $9.95 . 🌺 I can however see that your order took 5 days from the day it was shipped. The system should have therefore selected express shipping! We are more than happy to refund you the cost of shipping 💕 We hope this helps and once again want to apologise for the incovenience, Lilac and Mila Xx
Posted 4 years ago
Perfect, couldn’t be happier… thanks 😊
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Posted 4 years ago
Hi there ! Thank you lovely Xx We're so glad to hear ❤
Posted 4 years ago
Quality and cut of the dresses is excellent. The prints are more beautiful in person. The products I have purchased exceed expectations. Shipping is quick. Love, love, love it.
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Posted 4 years ago
Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
I love love love my shirt! Beautiful fabric, great fit- perhaps a touch large. Shipping was fast.
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Posted 4 years ago
Hi Tayla, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx
Posted 4 years ago
Great quality clothes and amazing customer service!!!
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Posted 4 years ago
Hi Roy, Thank you gorgeous ❤ We're so glad to hear you've had a positive experience with us Xx
Posted 4 years ago
The lady I spoke to on the site was lovely and helpful. The dress is lovely but a very large cut. But still lovely :)
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We do try to provide a size guide next to each item and measurements to make things a little easier for you beautiful ladies but let us know if there is anything else we could do to help ❤ Love, the Lilac and Mila girls xx
Posted 4 years ago
Great New stock all the time
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Posted 4 years ago
Thank you lovely ❤🥰
Posted 4 years ago
I love the variety of products available and the quick and reliable service available with Lilac and Mila, great job all round!
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Posted 4 years ago
Hi Kirsty! Thanks a million ❤🥰 We are so happy to hear that you are satisfied with your experience with us! It means the world to us Xx Love the Lilac and Mila Girls
Posted 4 years ago
I ordered a Jaase brand top using a credit note from a previously returned order. The top arrived promptly and fit as described. The top has tassles on it and arrived with the tassles matted and tangled like it had been through the wash. If it weren’t for this, I would’ve given 5 stars.
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Posted 4 years ago
Great speedy service, love the exclusives please bring out more and some re releases of some old prints, thanks
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Posted 4 years ago
Hi gorgeous, Thank you for the lovely feedback ❤🥰 Feel free to join our Facebook group: Lilac and Mila ~ The Girl's Chat... We conduct a few polls and often ask the beautiful ladies in there which prints they would like to see restocked Xx
Posted 4 years ago
Beautiful service live the point system and fast delivery thankyou
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Posted 4 years ago
Hi Sharon, Thank you for taking the time to leave such kind feedback! ❤ We are so glad to hear that you are satisfied with your experience... Also very glad to hear that you like our rewards system 😘 The Lilac and Mila girls Xx
Posted 4 years ago
Loving my dresses I actually buy my dresses at our mall then I saw your name and looked online and found yous there I was so excited because the shop I go to the dresses are sold sooo fast in store thankyou beautiful dresses great fit and designs.
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Posted 4 years ago
Hi Mary, Thank you so much for your kind words 😊 We are so glad to hear that you have had a good experience with us Xx It means the world !
Posted 4 years ago
Great service & fast delivery thank you
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Posted 4 years ago
Thank you lovely ! Your feedback means the world 😘❤
Posted 4 years ago
Very fast and great quality..
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Posted 4 years ago
Thank you so much for the kind feedback! We are so grateful to hear that you have had a positive experience with us 🥰
Posted 4 years ago
The fabric is lovely and flows beautifully can’t wait to wear it
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Posted 4 years ago
Hi gorgeous, Thank you for the feedback! We are so glad to hear that you love your garments ❣😘 The Lilac and Mila girls Xx
Posted 4 years ago
Beautiful dress. Love the colour and very comfy to wear!
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Posted 4 years ago
We are so glad to hear that you loved your Grace Print Molly Mini Dress ❤🥰
Posted 4 years ago
Beautiful products and good customer service. My only suggestion for improvement would be to have some larger sized models so that other women who are over size 16 can see how the garments float and sit on a larger figure. Video is also really helpful to see how a garment moves with walking, turning etc.
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Posted 4 years ago
Hi lovely! Thank you for the kind words and feedback 💕 We completely agree with you and that is something we are constantly working hard on with our suppliers.. In the meantime, there are actually a few things we are doing to show the garments on different body types. We currently work with some beautiful ladies ranging from sizes 8 to 20. Various content including videos, try-ons and photos is uploaded to our social media pages weekly. We also try to include the sizes in every post to make things as easy as possible for you lovelies. Make sure to follow our Instagram @Lilacandmila to view these posts 🌺 Additionally, we have also created a group on Facebook called Lilac and Mila - The Girl's Chat. In this group, all of our beautiful customers share sizing advice and photos of the garments on. Hope that helps ❤ The Lilac and Mila girls Xx
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,482 reviews