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LiveFit Reviews

3.0 Rating 165 Reviews

45 %

of reviewers recommend LiveFit

Company Reviews

3.0

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Phone:

5194953014

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some were very good. Didn’t like the spice on the broccoli, unfortunately every meal with broccoli has it.., chicken was also very dry in some of the meals... I don’t really like the inconsistency.. on the fence about reordering but enjoyed the pastas.”

Posted 5 years ago

“Very difficult to navigate website. Waited for an answer on chat line for over an hour even though it was stating a 30 minute wait. Food showed up at 8:30pm on a Sunday night and they actually had up to 10:00pm to deliver which is ridiculous. Need to gave a “track my order” process so you know exactly when food is arriving”

Posted 5 years ago

“Great idea and well advertised. I bought a few items and had the packaging break in my whole order. Received a gift card worth my order which was very nice. Second order still had the same problem for a few of the items. So hoping they re think about their containers they use for the money putting out. Over all the food was good. I enjoyed more than others. Would say to definitely check them out a good concept and helpful meal prep.”

Posted 5 years ago

“Quick delivery and service. Personally I think the food is a bit bland. Some of the proteins are overcooked. I like the combination of veggies and proteins. The meals are standard and acceptable, but I wouldn’t say they are amazing.”

Posted 5 years ago

“Flavour is good. Portion size is decent. Variety is good. About 8 containers came cracked beyond being able to put them in the microwave. That was disappointing”

Posted 5 years ago

“The meals are decent. It's a bit pricey, especially delivery fee. And my meals were delivered a week earlier than I wanted, and it didn't seem to be a big deal when I called about it. But it was their mistake. So I was not happy about that. Not sure I would order again.”

Posted 5 years ago

“First time ordering from LiveFit and my main concern with ordering was I did not receive certain meals I chose that I liked. I was really looking forward to getting fish and chicken pad Thai but when my Oder arrived I did not receive any”

Posted 5 years ago

“The food is great but the ordering system has some kinks that need to be worked out in order to compete with other delivery services that make ordering a snap.”

Posted 5 years ago

“The idea behind live fit is great, so are the overall flavour and quality of the foods. Work needs to be done on customer service, getting meals out on time, ensuring meals don't arrive damaged and updating the website. Having to cancel a subscription in order to make changes is tedious. Things can be simplified by allowing users to manage their subscriptions through their accounts including the option to add new meals to their weekly orders.”

Posted 5 years ago

“I am truly excited to try your product. I was referred by Crystal King in Orillia Ontario. She expressed how fast her delivery came in just two days from her ordering. I was given a choice to pick a Tues or Thursday on your calendar. I assumed those days were within the week that I ordered as there were no exact dates listed. I am apparently getting it today by 5pm. Just disappointed in how long it has been to be delivered compared to my friend.”

Posted 5 years ago

“LiveFit meals are actually quite good. My reason for the poor review is because too many times now, their system allows for shipment of 2 weeks worth of meals on one day. Meaning you need to freeze or give away the second box of meals. For example, I place a subscription order on Feb 15th with a start date of my first delivery on March 1st. I was charged on Feb 15th right away, that part is fine. But then I was charged again on Feb 22nd (before I've even had my first delivery) and was informed that I'm going to receive a double shipment on March 1st, which is the date I was supposed to just receive my first shipment. They say it's not an error, since it's a weekly subscription it's correct that I'd receive a double order on March 1st. This is not my first time with an issue related to their shipping process. They wouldn't refund me for the second order, instead they offered a $200 credit towards a future order. I declined, I've cancelled my subscription and will not order again. It's too much hassle for what it's worth, in my opinion. If this was a one-off situation it would be different.”

Posted 2 years ago

“Food was meh. The teriyaki meatballs were terrible, the cauliflower mac n cheese didn't really taste like cheese, and none of them were really good. Half were ok. For the price, ok just isn't worth it. The site days they are good for 7 days, but most of the best befores were 5 days. They are easy, and better than grocery store frozen dinners, but not by that much. I won't be ordering again.”

Posted 2 years ago

“Customer Service is poor. My first order with this company, I received my meals 1 day and they charged me for the following week the very next day, and I am not allowed to make any changes. Do not use the Subscription service they just told me its too late to make any changes. Im on the Keto Journey which is a diet program, they send Fudge cake and Cake Protein balls and Creme Brule as gifts ... which i wouldn't mind if i wasn't on a Keto journey. they have to think of these things, and watch the Nutritional facts for meals as well on the Keto Journey, most of the meals are way over the allowed Carb intake.”

Posted 3 years ago

“there is sweet potato / butternut squash / lentils in almost every single vegan meal and its annoying. it gets tiring to eat and they dont add any sauces for example in the wrap so its literally just chickpea, lentil, and sweetpotatos wrapped in tortilla wrap which does not taste amazing as you can imagine. very bland and i wouldnt repurchase. also do NOT buy the vegan sausage unless you are vegan and desperate because it tastes horrible. im a vegetarian like 90% of the time and try to avoid meat so I know exactly how it tastes and how it is to sacrifice flavor etc. however this tastes SO BAD and fake its absolutely not worth it.”

Posted 3 years ago

“I just received my first order, and noticed that some of the entrees have 1848mg of sodium. Support said it could be a typo, which I find just as shocking as if the food actually had that much salt in it. Their chat support clearly didn't think a typo in the label was a big deal. At least the delivery was on time and the food arrived cold. Honestly, you'd be better off just buying "gourmet" microwave meals from the grocery store. Cheaper, more variety, and nutrition labels that have been checked and vetted. Waste of $200+.”

Posted 3 years ago

“I ordered the vegan package. The meals are just not very good. Their butternut squash penne was just a carton of dry noodles and a few tiny chunks of tofu. One of the meals was just a carton of steel cut oats. For about 11 dollars a meal, I think they can do better than steel cut oats !”

Posted 4 years ago

“I wish i would have read reviews before ordering. As many say, meals seem to be sent based on whatever they have available not what is ordered? On a large 2 week order, (28 vegetarian meals) there are only 5 different meals! Not near the variety I requested. 3 had spilled with a torn top sheet. Also ordered 12 weight loss meals with extra protein for my husband, only 6 had the xtra protein. 1 box arrived on time and the other 2 arrived 4 days later! Barely still cold. Still waiting for a response from customer service 5 days later, to address my concerns. Food however is pretty good as far as flavour. A great idea/ biz structure, but theres a lot to improve on. I won’t order again unless they improve ordering and fulfillment.”

Posted 4 years ago

“Has a mom of newborn twins, I was looking online for an alternative to eat a variety of healthy meal at home without having the trouble of cooking. I found a promo discount code for Livefitfood meals and since it was affordable once the discount applied, I decided to give it a try. I received my package at home after 56 hours it was shipped and I was worried the food wouldn’t be edible because it was left on dry ice for so long. The meals were cold when the box arrived but my disappointment was when I realized the lack of variety I received. I asked for the vegeterian box and out of 24 meals, I received 19 pasta meals. Personnally, I feel like cooking pasta is the easiest and cheapest meal you can prepare at home and I’m happy I haven’t paid full price for this package. I was hoping of receiving more developped recipes and more variety. None of them contained tofu or other sustainable protein (except a few beans in the texmex bowl and energy wrap) I won’t be ordering more meals from Livefitfood until a bigger variety is avaible for an affordable price. I convinced my boyfriend and my mom to order from this company and I really hope they won’t be as disappointed as I am.”

Posted 4 years ago

“As a first timer, I selected one of every option to try everything and pick my favourites. Out of 12 options I got 6, 3 of which I only picked to try to branch out, ones i wouldn't normally try. Not sure if I'll try again because if i pick an option and it doesn't show up again, then that's twice. Paying for what i choose shouldn't be a gamble.”

Posted 5 years ago

“Delivery process needs to be fixed. No time frame window given for delivery of first order. I did not see anywhere to schedule delivery. Could not leave home on a Sunday. Called, asked for time frame, told order would come immediately and had to wait another 2.5 hours. Food needs more seasoning. The beef in the various dishes tastes the same. Not sure how that's possible. Portions sizes are good. Food seems healthy. Cooking instructions should be on packaging, not on an ap. Not everyone cares to use aps.”

Posted 5 years ago

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LiveFit is rated 3.0 based on 165 reviews