Look after My Bills Reviews

Name: Look after My Bills
Rating: 4.27

4.3 Rating 628 Reviews

82 %

of reviewers recommend Look after My Bills

Company Reviews

Questions

Metrics

4.3

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

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Phone:

0333 000 8000

Email:

support@lookaftermybills.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look after my bills is very easy to use. They take the hassle out of finding the right energy supplier for you and saving you money. Highly recommend”

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Posted 5 years ago

“for the past two years, they have saved me five hundred plus, without me doing a thing. how about that for a damn fine service”

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Posted 5 years ago

“Have sent emails... which got no response. I don’t know what’s going on . Old and new company have taken money this moth ... 3 times more than normal. Please contact me”

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Posted 5 years ago

Hi Madeleine, I hope you are well. I apologise for any delay in responding to your emails. We have recently been inundated with emails and are trying our best to respond to everybody. Because of the way the energy industry is currently configured, it is common to be charged by both suppliers within the 4-6 week switching process. This is because your current supplier is continuing to provide you with the energy you are using whilst your new supplier is setting everything up. Typically, the new supplier will charge their first monthly direct debit as soon as they have set an energy account up for you and this will result in being charged by both companies within a month or so. It is very important to note that these bills, although appearing at the same time, are for two different periods of energy usage and you will never be charged twice for the energy you have used. Essentially your previous supplier is charging you for the energy you have used on the way out whilst the new supplier is charging you for the energy to be used in the upcoming month. Anything that you have been charged for by your new supplier but have not actually used is credited back to you during the course of your contract, particularly when you provide them with regular meter readings and show how little you have used in the month of the switching process compared to what they have charged. In addition, you should always be able to contact the supplier directly and claim this money back as well as set up a new preferred payment date following this. Once you have received a final bill from the previous supplier and the switch has fully gone through then we recommend cancelling your direct debit with them through your bank to ensure they no longer charge you. I appreciate that this is a lot of money to be taken in your account at a short period but you will still be set to make significant savings across the full year. If you can contact us at at 02039501166 Monday to Friday from 9am to 5pm then we can explain this to you in further detail. Thank you, Melod Team Leader and Complaints Manager Look After My Bills team

Posted 5 years ago

“What a great service you provide, whilst saving me money. Nice to know that someone else is looking across the market for better deals for me. It is an activity I never enjoyed Cheers”

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Posted 5 years ago

“It’s so simple to register, then just sit back and let the team find the best deal for you. The monthly checks for better deals and automatic switching takes all the pressure of searching the energy market away. Great service.”

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Posted 5 years ago

“Using Look after my Bills has taken away the worry and time needed in finding the best deal on offer. The process was seamless and very straight forward and Look after my Bills kept me informed throughout the transfer process to another provider. Highly recommended”

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Posted 5 years ago

“I do not have to worry about my bills now,knowing the team are looking after them for me and finding me the cheapest deal.”

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Posted 5 years ago

“Easy to communicate I have never had any problems. Have saved me money”

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Posted 5 years ago

“It does take the stress out of trying to get the best energy deal. A thumbs up for that.”

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Posted 5 years ago

“Great service takes the hassle of me trying to find the best deal The change from existing supplier was seamless Would recommend to anyone”

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Posted 5 years ago

“I’ve been doing my own switching every year for the last 10 years, which can sometimes be time consuming and often frustrating: now Look after My Bills take all this hassle away and I can be confident that they do all the work and come up with the best result. Service and result have been first class with the company keeping me informed every step of the way.”

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Posted 5 years ago

“LOOK AFTER MY BILLS is such an easy way to find the best utility deals without having to do any research whatsoever. The savings are great and when necessary they will negotiate a new deal for me to find the best prices.”

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Posted 5 years ago

“Look After My Bills is very quick and easy to use. I managed to save over £100 on my combined energy bill with little effort. You can also opt for renewable energy only, which I obviously did because I'm not a monster! Highly recommend.”

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Posted 5 years ago

“Look After My Bills were easy to contact and easy to use, they literally did everything other than read my meter Lol. Would highly recommend”

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Posted 5 years ago

“Look after my Bills managed my switch over from Scottish Power to isupply energy very smoothly. My only problem was with Scottish power who could not manage to update their records for my gas supply for 30 days due to 'technical difficulties'. A refund is on its way but its nearly a month since the switch!”

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Posted 5 years ago

“I am so happy that I gave Look after my bills a try. They take all the hassle of looking for deals out of your hands, they do all the hard work for you. Great communication and they certainly do save you money. I have recommended them to all of my friends. Give them a try - you have nothing to lose - and once signed up, they really do look after your bills.”

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Posted 5 years ago

“Extremely easy. I just signed up, put my details and received different options to choose from. I decided to move providers and Look after My Bills has done everything for me. I did not have to contact either my previous or new provider for anything. I hope Look after My Bills expand its business not only to other areas (broadband, mobile phones, etc)”

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Posted 5 years ago

“No pressure from them yet they look for the best deals and sort it all out with no fuss. All they ask for is the right info, and do the rest and you dont have to change even after there work for you Excellant”

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Posted 5 years ago

“Soooo easy, yes it’s as straightforward as the company promises. Saves me all the hassle of going on comparison websites every year, which was often something I forgot to do”

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Posted 5 years ago

“Look after my bills take all the hassle out of changing suppliers. They keep me well informed in a friendly way. And they save me money.”

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Posted 5 years ago

Look after My Bills is rated 4.3 based on 628 reviews