loveholidays.com Reviews

Name: loveholidays.com
Rating: 3.54

3.5 Rating 7,269 Reviews

65 %

of reviewers recommend loveholidays.com

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3.5

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 5 star review on 3rd June 2026

249

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hidden costs at hotel were not highlighted enough (bearly small print) Transfer was horrendous! (Uber) Other than that…. All ok.”

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Posted 1 week ago

“Ease of booking”

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Posted 1 week ago

“Great value for money, lovely hotel and great location, the food was terrible and the transfer was awful but overall a good holiday”

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Posted 1 week ago

“Easy booking system, low deposit and liked the option to spread the payment.”

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Posted 1 week ago

“The booking was simple. But the description of the hotel didn’t quite match our experience.”

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Posted 1 week ago

“Easy to book”

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Posted 1 week ago

“Booked with LH so many times, always good hotels flights and transfers.”

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Posted 1 week ago

“Small compact hotel, beach disappointing, lots of seaweed, entertainment in hotel was poor. Location not central”

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Posted 1 week ago

“So easy to book and manage payments etc, I have booked a few holidays through Loveholidays now and would recommend it. Would not go to Stella Blue again as only went there because I was part of a wedding party and was hit along with lots of others with the Norovirus whilst there.”

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Posted 1 week ago

“The hotel is dirty and we had to walk 15 min for are key”

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Posted 1 week ago

“The hotel is fabulous, the staff were friendly and very attentive, they couldn’t do enough for you. The food was good with a large variety, even for the fussy eater. The rooms were very clean and the bed and pillows were very comfortable. The bathroom had a great sized shower cubicle with a powerful shower which was very nice after a day in the sun. The pool area is very tidy and clean with some sun beds in a shallow part on the pool, these were great for cooling off as you only had to step to the left or right to dip you feet in the water. The staff came around regularly asking if we wanted drinks and ice creams, they also turned up on roller skates throughout the day offering a selection of cocktails. WARNING - Makes sure you use the safe in the room for all valuables. My wife had her engagement ring stolen from a drawer in our room by one of the staff members. We reported this to the hotel management and the Police who took this very seriously. A team off police descended on the hotel who dusted the drawer for finger prints, they also took lots of photos and scanned the security footage from the CCTV system. So I would strongly recommend you use the safe for everything valuable all of the time! We normally do, this was just one day were my wife took off her engagement ring and placed it in the drawer with a plan to put in in the safe the following morning, which she forgot to do. The next day it was taken! As I said, the staff handled the situation very well and provided an interpreter who took us to the police station and stayed with us for the 4 hours it took to process. There was just one bad apple in the team who thought it was ok to go through our room and take a precious piece of jewellery from us after 30 years of keeping it safe, it was taken in an instant! Overall we did have a good holiday, but the last three days were ruined by the theft of the ring.”

Helpful Report

Posted 1 week ago

“We booked late and so added cases and shuttle bus. These were not great value. I also won’t be going all inclusive again - it’s not all Inclusive - the holiday just includes cheap draught wine and beer - quite a restrictive menu. The resort was also in a residential area, there was nowhere to walk to and little to do Outside the hotel. Luckily there was a free shuttle to Palma and Arenal beach.”

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Posted 1 week ago

“Poor communication from Love Holidays pool was closed and rooms being upgraded / decorated”

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Posted 1 week ago

“Love holiday great website to book a holiday. This is the 3rd time I have booked through love holiday.”

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Posted 1 week ago

“Great hotel. However was very disappointed were were not made aware of building works. Prior to booking. Appreciate the continuous improvements the hotel has to make. But not easy to relax with the constant noise and disturbance”

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Posted 1 week ago

“Astoria hotel is in a great location but food was awful, always cold Room was OK. No entertainment more of an aparthotel rather than an actual hotel. Recommend Love Holidays but definitely not hotel Astoria. Oh hotel downgraded our room”

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Posted 1 week ago

“first time using and no hassle straight forward booking, always kept updated.”

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Posted 1 week ago

“I made a spelling mistake on original booking and loveholidays wanted to charge me a ridiculous amount to ammend it they said easyjet would charge me Separately to ammend it called easyjet and they said yes no problem and changed it free of charge. in the end loveholidays did ammend booking free of charge...apart from that everything was excellent it would have been 5 stars except for the original booking problem”

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Posted 1 week ago

“Very deceptive about the hotel and what I was actually paying for”

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Posted 1 week ago

“I can not say they did. Holiday was not as expected.”

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Posted 1 week ago

loveholidays.com is rated 3.5 based on 7,269 reviews