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loveholidays.com Reviews

3.9 Rating 10,178 Reviews
73 %
of reviewers recommend loveholidays.com
Company Reviews Questions Metrics
3.9
Based on 10,178 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
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Richard
Unverified Reviewer
“I had a voucher back for my cancelled holiday which was only for my hotel I've now just received a message from loveholidays they have had a cash refund back from easyJet and will be passing it back to the card I used to book my holiday , I did tell easy jet I want a refund and they have done it thankgod”
Helpful Report
Posted 6 years ago
Kerryann
Verified Reviewer
“Hi I booked my holiday with this company and they cancelled because of covid-19,now trying to get hold of anyone is impossible I want my money refunded,they tell you about a holiday voucher no body has to except it I paid by cash and I expect to be given a full refund like anyone else they take your money but you don't hear from them when you want yours back”
Helpful Report
Posted 6 years ago
Andrew
Verified Reviewer
“I have booked with loveholidays for end of Sep for 7 nights going into October. I hope my holiday will be ok but after reading these reviews I done some digging. Read here - https://www.loveholidays.com/faq/questions/coronavirus-exceptional-travel-advisory-notice/ They tell you on their own site that credit notes will be offered and these can be exchanged at a later date for a full cash refund. Thought this may help anyone else reading these reviews. I am going to continue paying my holiday and hope for the best. Must be very disappointing for people going through this for now but read what they say and accept that they aren't the only company going though busy and difficult times right now.”
Helpful Report
Posted 6 years ago
Sandra
Unverified Reviewer
“Just got back from a trip to Marrakech, booked through love holiday. All went well until time to leave our hotel. The transfer didn't turn up, even though we had booked it for a specific time the day before, as asked to. Our hotel rang them and they said they would be there by 4pm and didn't turn up, then again they were phoned and we were told 4.30pm. Still waiting till 4.50, then had to get an expensive taxi to airport. To top it, my companion was feeling extremely unwell. So this added to our stress of getting to airport on time. I have booked a holiday through them twice before and all went as planned. Having read the recent reviews on here, looks like we had a better experience than lots of others, except for the inconvenience of our homeward bound transfer not arriving.”
Helpful Report
Posted 6 years ago
loveholidays.com is rated 3.9 based on 10,178 reviews
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