LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.69

4.7 Rating 626 Reviews

92 %

of reviewers recommend LOZURI Inc

4.7

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Company good prices! Love my bag!”

LOZURI Inc 5 star review on 14th November 2024

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Posted 1 year ago

“My package came quickly and I got it for a great price. I think the packaging could be better. That's my only complaint.”

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Posted 1 year ago

“This is my first time ordering from Lozuri. The bag arrived in less than a week in perfect condition. I will definitely purchase from them again!”

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Posted 1 year ago

“Perfect bag! Arrived within a week and it is just perfect!”

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Posted 1 year ago

“Love my Saint Laurent Loulou! Arrived quickly and in perfect condition!”

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Posted 1 year ago

“The customer service is amazing, they really go above and beyond to answer any questions and constantly provide updates about the shipping process! I couldn’t be more happy with my bag — would definitely purchase from here again.”

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Posted 1 year ago

“Recently made an order, No Box or protective cover on logo or chain . You can not gift anyone since it’s not appear to be new . They will not give me full refund since not serving my purpose to gift someone..I do not recommend this site.”

Helpful Report

Posted 1 year ago

Hello Harsukh, Thank you for sharing your feedback, and we sincerely apologize for the experience you had. We understand your concerns regarding the packaging. Some items may arrive without boxes or protective covers, depending on how they are supplied by the brand to our boutique partner. We always aim to provide the items exactly as they are received from the boutique. As for your return, we have accepted it and are currently awaiting the product drop-off and receipt to process your refund in accordance with our return policy. While we regret that the item did not meet your expectations for gifting, we hope this resolution will be satisfactory, and we'd love the opportunity to provide you with a better experience in the future. If there’s anything else we can do for you, please don’t hesitate to reach out to our client services team. With love, LOZURI

Posted 1 year ago

“I have never used Lozuri before but I was really impressed. The bag is absolutely gorgeous and arrived within the quoted time, well packaged and in perfect condition.”

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Posted 1 year ago

“My bag is amazing! Perfectly packed and exactly as described. Do not hesitate to buy from Lozuri!”

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Posted 1 year ago

“item missrepresented”

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Posted 1 year ago

Hello Wayne, Thank you for sharing your feedback. We're sorry to hear that the item didn't meet your expectations. After reviewing your account and return request, it seems we've already initiated the return process, and your item is on its way back to us. We strive for accuracy in all our listings, so if there's any specific detail that you feel was misrepresented, we'd really appreciate your input. This will help us improve for the future. If you have any other questions, especially about sizing or product details, please don't hesitate to reach out to our client services team—we're here to assist! Thank you again for giving us the opportunity to make this right. With love, LOZURI

Posted 1 year ago

“Great experience! The item delivered as pictured, timely shipping notifications/updates, arrived earlier than expected. Will definitely shop again!”

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Posted 1 year ago

“Lozuri exceeded all of my expectations, as a first time buyer, the belt that I ordered came in pristine condition, with the original tags, and box (usually offered if available). Customer service is always great, representatives are always attentive and hospitable. Will purchase with Lozuri again!”

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Posted 1 year ago

“Great price. Fast delivery from Spain! Promp customer service response.”

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Posted 1 year ago

“Adorable package🥰🥰🥰thanks a lot💐💐💐”

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Posted 1 year ago

“I’m very happy with the purchase. I got recommended by Microsoft shopping when browsing for the item and saw a good price on Lozuri. Honestly, I was worried at first to place my order, but they offer Paypal which I can trust. The shipping was fast. I received within 5 days since I placed order.”

LOZURI Inc 5 star review on 25th September 2024

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Posted 1 year ago

“I received my Tom Ford handbag in perfect condition with all bags/tags included, for much less than purchased in stores.”

LOZURI Inc 5 star review on 23rd September 2024

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Posted 1 year ago

“I love my new Valentino Wispy Mules. They are so beautiful 🤩, run true to size and are very comfortable . The price was excellent and shipping was very fast! This was my first time ordering from Lozuri and I am so happy 😁 I will definitely be ordering from them again.”

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Posted 1 year ago

“Have been waiting over 2+ weeks for my order. Tracking system has some flaws as it states I should’ve recorded my packages last week, yet 3 weeks waiting and still no package, in fact parcel seems to be stuck in some sorting /processing facility, tracking websites don’t match as to where parcel is, one states Spain other says in the states. No idea what’s going on.”

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Posted 1 year ago

Dear Stephanie, We’re truly sorry to hear about the frustration you've experienced with your order. We understand how concerning it can be when tracking information is unclear. Please know that we’ve taken a look into the situation, and we can confirm that your package is scheduled for delivery today, which falls within our standard delivery window of 5-10 business days. While we haven't received any previous messages from you, our client services team has reached out to provide further details about your shipment and ensure everything is resolved as quickly as possible. We’re committed to making sure you receive your order and appreciate your patience. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help. With love, LOZURI

Posted 1 year ago

“Great selection , fast processing time”

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Posted 1 year ago

“Good communication and fast delivery”

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Posted 1 year ago

LOZURI Inc is rated 4.7 based on 626 reviews