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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,409 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
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MR SUTTON
Verified Buyer
“Car parking and shuttle buses fine. I was refused exit with the machine telling me I owed £160. I had pre-paid, was within the time limits and had the paperwork. No reply from the 'Assistance' button so I drove to Customer Services where the female member of staff could not have been more offhand if she tried . 'Sorry about that' would have been fine but a shrug and 'it happens' did not really help.”
Helpful Report
Posted 10 years ago
MR ELLISTON
Verified Buyer
“Booked Mid-Term parking for a week and seemed good value for money. The bus service was frequent and was easy to board with a wheelchair as the buses have disabled access via the middle doors. The parking compound was secure and seemed well lite. The compound is set out with a letter and number reference so you can find your car again on your return easy enough. The only issue, which is nothing to do with Luton Airport Parking, is how some people choose to park their cars, not leaving proper space or seemingly abandoning their car rather than find a space further into the compound and parking more courteously for others.”
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Posted 10 years ago
MR BATT
Verified Buyer
“Just a few mins ride on a bus. Did not wait long.”
Helpful Report
Posted 10 years ago
MR PARRY
Verified Buyer
“Absolutely flawless - arrived slightly earlier without problems, and left slightly earlier without problems too. Was able to find a space quickly and the bus to the terminal was nice and quick, too!”
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Posted 10 years ago
MR HANDLEY
Verified Buyer
“We got a good price on a non-refundable deal in the mid stay, parked straight opposite the entrance/exit and 30 yards from the bus stop. The bus arrived immediately and we were at the terminal door within 8 minutes of arriving in the car park.”
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Posted 10 years ago
MR ROGERS
Verified Buyer
“Mid-stay is convenient, easy to find and close to the terminal. The bus service is good and frequent, with very helpful and careful drivers. To improve the car park I suggest the following: 1. Tarmac the entire parking area. I do not expect to park on gravel and large stones for the price paid. 2. Create and signpost a pedestrian route to the terminal. Many customers would like to walk before or after what could be a long flight. 3. Electronically tag the buses, so when they depart the terminal, a sign in the car park waiting rooms advises the ETA of the next bus.”
Helpful Report
Posted 10 years ago
MR STARGATT
Verified Buyer
“Parking was very simple and transport from the carpark to the terminal building was very good. I felt my car was secure whilst away unlike other carparks I kept my keys. Overall very good value for money.”
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Posted 10 years ago
MR DRURY
Verified Buyer
“Everything fine until we put card in machine on the way out and it said we owed £180. IRS the second time this has happened, the operate rat the end of help button dealt with it very quickly.”
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Posted 10 years ago
MR LEWTHWAITE
Verified Buyer
“found it quickly. Only thing I dislike is having to pay for collecting someone, totally unnecessary.”
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Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews
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