London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Car park had good spaces. Even through plane landed late at night the bus turned up quickly.”

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Posted 10 years ago

“Parked in the sort term park, pre-booked my space. Entry was simple as was exit, even given I was a little later than booked exit due to the air traffic issues earlier in the day. The only issue I have is the quality of the parking area surface, very uneven. The walk from the car to the pedestrian walk ways was such that you had to avoid large puddles. Not too much of a problem as I only had a shoulder bag, but if you have a case then it would be a lottery if it remained dry.”

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Posted 10 years ago

“Long stay not that easy to find. Bus service frequent and good.”

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Posted 10 years ago

“Good service, nice warm bus, not too long to wait, cheerful driver. Congestion at the front of the terminal means once the coach arrives at the terminal it takes longer to reach the Mid Stay drop off and collection point than the rest of the journey!”

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Posted 10 years ago

“No hassle, easy to use. Plate recognition was very helpful.”

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Posted 10 years ago

“Very good service. Exactly as advertised. Only a small letdown that there were no trollies immediately available on site when we arrived early in morning at zero degrees Celsius.”

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Posted 10 years ago

“all in all good, shame it is not a car park with a roof as it would make it a bit more protected from the weather”

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Posted 10 years ago

“No problems - a "smooth" experience. It was good to be on the Airport and keep my car keys.”

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Posted 10 years ago

“I use the pre-pay option for the mid term car park each time I have to travel to Germany. The cost is much cheaper if you book early and you save time on your return. The bus service is much more frequent than at the long term car park.”

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Posted 10 years ago

“Worked fine and bust waiting times had improved since last time. I have a specific issue with number plate recognition which looks to be something I have to look at. This can cause delays at the barrier and it seems I wasn't the only one.”

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Posted 10 years ago

“Good location but pre-payment system didnt work and we had to call for assistance to get the exit barrier raised”

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Posted 10 years ago

“Easy to locate and entry / exit procedures are straight forward. The car park could do with resurfacing. After a long time since last using the car park it hasn't changed in this regard.”

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Posted 10 years ago

“o.k.”

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Posted 10 years ago

“Cheaper would be good, as there is quite a long bus ride”

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Posted 10 years ago

“Cheaper would be good, as there is quite a long bus ride”

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Posted 10 years ago

“Short term Carparks need resurfacing”

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Posted 10 years ago

“The number plate recognition did not work correctly. It had the wrong name and plate on the ticket”

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Posted 10 years ago

“Good value for money on the long term car park but a little bit of a long wait for the transfer bus.”

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Posted 10 years ago

“Good price and very convenient”

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Posted 10 years ago

“Prebooked the short-stay carpark and found it very convenient. Unfortunately, the numberplate recognition system failed to recognise my number on entry. However, on exiting the carpark on my return, it was resolved very quickly. Just had to press the button at the exit barrier, quote my booking reference number and the very helpful person at the other end raised the barrier to let me out.”

Helpful Report

Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews