London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what you need, a system that works well enough said”

Helpful Report

Posted 10 years ago

“The car park is a short walk from the terminal building and is well situated. The lighting in the car park and the marking and layout of the bays is not the best and other airports do this better. However, paid for in advance the parking offers good value for money. The automated entry and exit system works well and the on-line payment system was simple to use.”

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Posted 10 years ago

“A+++”

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Posted 10 years ago

“Easy to book, easy to use, will use again.”

Helpful Report

Posted 10 years ago

“MACHINE DID NOT RECOGNISE MY CAR REG CORRECTLY WHICH MEANT I COULD NOT EXIT THE PARK !”

Helpful Report

Posted 10 years ago

“Review is for Luton Mid Stay. Positives: Bus service frequent with a short journey time. Good value if booked early on line. Negatives: Row signage on car park rows (so you can remember where you parked) is very small and not easy to spot unless you know where to look. The surface of the car park is not well made up, rough and loose.”

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Posted 10 years ago

“Very straightforward, No problems.”

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Posted 10 years ago

“Easy to book online, easy to use - only thing I don't like is the price goes up if you book it late.”

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Posted 10 years ago

“I only use the short stay carpark and am always able to find a space relatively close to the terminal. I regularly book the day before the parking is required and on a significant number of occasions by registration hasn't been recognised when entering and thus requiring a conversation on exit when the system believes payment is required. This delays my onward journey. Suspect either the ANPR doesn't work correctly or system is not updated with last minute advance purchases.”

Helpful Report

Posted 10 years ago

“Easy enough online; be careful to leave a margin of time after your planned arrival to cater for plane or customs delays because if you go over time it will cost a whole lot. Pretty good overall although the short stay parking lot needs to be resurfaced; it is very rough.”

Helpful Report

Posted 10 years ago

“A good and easy experience”

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Posted 10 years ago

“Departure pick-up as good as promised. I think maybe the afternoon shift changeover caused the delay on return. One bus set down at airport but did not pick up so a longer than expected wait for the next to arrive. Airport parking and bus stops well signposted and a short journey to terminal.”

Helpful Report

Posted 10 years ago

“Overall very good facility. Additional marking at the short term parking for entry and car paking bays will help to navigate.”

Helpful Report

Posted 10 years ago

“Online experience good ...very easy. The actual car park is awful. Lots of muddy potholes and no pedestrian walkways. Parking is not under cover and the walk to the terminal is through a bit of a minefield.”

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Posted 10 years ago

“Good price and good location. It is very convenient to book in advance in order to have some discount, but several time the plate of my car is mis-read by the camera, and I need to contact the assistance to open the barrier while leaving.”

Helpful Report

Posted 10 years ago

“Easy access into the parking area, only gripe was that at stupid o' clock in the morning, the wait for the bus felt like hours. I used to park in the Long Term area, now for a couple of £'s extra, I will use the Mid Term area.”

Helpful Report

Posted 10 years ago

“The access is very easy. Buses all the time to the terminal. But car spaces are not very easy to see, it is not paved.”

Helpful Report

Posted 10 years ago

“+: smooth entry/exit process; close to terminal -: surface can get messy in rain; directions to/from terminal could be better”

Helpful Report

Posted 10 years ago

“Buses in the morning should arrive more often. Waited 40 minutes for the bus in the morning (arrived at 6:30)”

Helpful Report

Posted 10 years ago

“As good as it can be for a car park on the edges of an airport. Pluses were; well signposted, good clean buses for transfer, bus stops close to terminal. Could do better; unsmiling bus driver who looked like he'd rather be somewhere else and loose gravelled surface of car park. Would book again though as good value.”

Helpful Report

Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews