London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The number plate recognition cameras NEVER read my number plate correctly if at all. Not a problem arriving but does delay my departure slightly as I have to call for support to get back out when I have prepaid for my parking. Otherwise, Luton Short Stay parking is great. Just a few minutes walk to the terminal building.”

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Posted 10 years ago

“Close to terminal. Approx 400m walk. Area where cars are left is mainly gravel and is a little worse for wear in places, but as you're only parking there, it doesn't really matter.”

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Posted 10 years ago

“Even though I pre booked I had to ring the attendant to ask to be let out. I thought this was automated.”

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Posted 10 years ago

“Apart from getting a message saying I had to pay on leaving the car park, the helpful lady who answered when I pressed the panic button was most helpful and soon sorted out the problem.”

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Posted 10 years ago

“Easy to find and park, easy booking system too.”

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Posted 10 years ago

“easy to find and park just the walk in the rain even though at short term parking”

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Posted 10 years ago

“Nothing to say except that I did it all on line.”

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Posted 10 years ago

“System worked well for long stay parking until exit. Ticket entered and came up with £64 overcharge. Having read earlier reviews before I booked went with the push help button and quote booking reference. Problem resolved with no charge. Possibly about time Luton car parks sorted out the link to prepaid parking fees and number plate recognition to avoid the 'heart stopping' moment.”

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Posted 10 years ago

“I pre-booked at the mid-term car park. Easy to find the car park, straightforward to find a space, and the bus transfer only took a couple of minutes to the terminal. Overall it did the job.”

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Posted 10 years ago

“very happy with parking,the ease of finding a space and bus very punctual.”

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Posted 10 years ago

“Very useful car park, with transfers which take couple minutes bto get to the airport, and staff very comprehensive when it comes to your timings...will repeat again whenever I'll need to go abroad.”

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Posted 10 years ago

“Very good, just a few more makers around to find car would be useful thanks”

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Posted 10 years ago

“Booking process straightforward and options easily identified”

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Posted 10 years ago

“The instructions on how to find the parking mention pink signs. They could do with a bit of a repaint as they weren't that bright or obvious”

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Posted 10 years ago

“Always good value, have used many many times. The only problem I can find is The ANPR Camera it never reads my number plate right, so every time I exit I have to go through the checks , its becoming a bore.”

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Posted 10 years ago

“Had to call attendant to get out. Easy enough once given reference. Time and frequency of buses was a lie. Procedure not explained well enough before arrival. Didn't know whether to go through the barrier and get a ticket or not.”

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Posted 10 years ago

“Very easy until we got to the exit gate and it asked us to pay £144. We spoke to security and with the reference number we were allowed to exit.”

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Posted 10 years ago

“When prepaying for short stay - needs better instructions on the gate as I ended up paying again to exit and then getting a refund through customer services”

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Posted 10 years ago

“Great on arrival, found a space close to the terminal entrance. However, on exit the barrier tried to charge me for the 3-days at the full short term carp park rate of £108. Had to press the button, speak to the operator who eventually let me out even though I had pre-paid. Apart from that, would use again but ensure you do NOT insert a payment card at exit otherwise you will be charged again at the full rate.”

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Posted 10 years ago

“Short stay used for 4 days, still can't believe the cost of airport parking !!! but the car park was easy to find and close to the terminal, the system didn't recognise my car on arrival which meant it wanted me to pay when leaving so had to call for assistance to let me out which delayed me a little.”

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Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews