London Luton Airport Operations Limited Reviews

3.7 Rating 2,405 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,405 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
No problem and no stress. The bus did take some time to come when coming back though.
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Posted 8 years ago
Good location close to the main airport, could look a little tidier.
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Posted 8 years ago
I missed the bus at the first stop, ran to catch it at the second but he pulled away just as I got there. I kept running and the bus driver waited a few seconds at the third stop for me to get on the bus. I was very tight time-wise after the M1 was very slow & the road works - so really appreciated this. Thanked the driver for being considerate at the time and am happy to share this positive feedback with you too (just before 18:00 on 12 May. Medium Stay car park).
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Posted 8 years ago
Had to contact parking control administration to get clearance to exit the car park owing to the machine insisting that I had over stayed my booking period. I had not overstayed and no extra parking charges were due as was confirmed by parking control .Otherwise the pre booking worked o.k regards Graham Webb
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Posted 8 years ago
More than pleased, as it was only minutes from landing we were in our car and heading home.
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Posted 8 years ago
Carparking was good until we tried to leave and was told by the machine that we needed to pay £152.00 which was wrong because we had paid up front. Something you do not what to see when you have just had a long and tried day and just want to get home
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Posted 8 years ago
The road to the parking is needs of being resurfaced. The auto number plate recognising system worked well and a parking space easy to find. But why are the parking not fully surfaced.
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Posted 8 years ago
Efficient accessible service. Couriers were punctual and polite.
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Posted 8 years ago
Mid term parking.. Bus service is never as often as advertised.. Otherwise a great service.
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Posted 8 years ago
Good
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Posted 8 years ago
The buses were very full-could do with more busses when it's busy! Also on the way out the ticket exit said we had no paid which panicked us at first but the man at the end of the call button checked and let us through
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Posted 8 years ago
Only critism is a slightly more frequent bus service would be better. Otherwise good service and ok value.
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Posted 8 years ago
Easy to park, off site car parks within close proximity and good value for money
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Posted 8 years ago
I used the long term car park at Luton Airport, very competitively priced and easy to book. Shuttle bus service runs from car park to terminal and vice versa. My only criticisms are that the website gives the impression that this car park is closer to the terminal than it actually is (it can add 30mins to your journey time waiting for a bus to take you there), & sometimes the bus can be quite crowded.
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Posted 8 years ago
I used the long term car park at Luton Airport, very competitively priced and easy to book. Shuttle bus service runs from car park to terminal and vice versa. My only criticisms are that the website gives the impression that this car park is closer to the terminal than it actually is (it can add 30mins to your journey time waiting for a bus to take you there), & sometimes the bus can be quite crowded.
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Posted 8 years ago
Car park is very good and so close to the terminal. Only negative is the stoned car park, its not great with wheely cases.
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Posted 8 years ago
Very convenient to walk into terminal, though area needs resurfacing
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Posted 8 years ago
I feel you could have more bus stops on the parking grid, we were in W and it was quite a hike to the nearest but stop with a heavy case. That was my only gripe.
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Posted 8 years ago
great service, quick efficient and cheap if booked online. Though you have to ring the operator once you check in and check out to say you've pre-booked and have paid once you check out. other than that 4/5!!!!!
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Posted 8 years ago
Booked on line , very straightforward, a bit expensive. Bus available in a few minutes, going out and coming back. Exit very easy.
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Posted 8 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,405 reviews