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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton
Verified Buyer
“Excellent, there is nothing else to say. Good luck and thanks a lot for your service.”
Helpful Report
Posted 11 years ago
Mr
Verified Buyer
“Nice and close to Terminal. Booked and Prepaid but upon exiting car park my ticket demanded payment. Contacted assistance via the button, gave my details and barrier was raised.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Only spaces available at the very back of the car park The camera did not recognise the car on exit, had to contact the help service. Car park spaces bot big enough for cars bigger than medium sized hatchback.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“worst and most expensive compared to any of the other London airports ... I used Mid Term car park and I was surprised to see: bad surface, parked on a gravelled area (as soon as you enter the car park on the left hand side) I used extensively Gatwick and Stansted car Parks and they are far better and definitely cheaper... I won't even say that PickUp and DropOff are a rip off, even Heathrow has free drop off and Luton as an airport that is very poorly connected with trains and other transport means (excluding road), which makes it very likely for someone to go there by car or private hire, has a price of 2 pounds... That is legalised stealing! I always avoid flying from Luton if possible because of the way things are organised to make people put their hands deep in the pockets for any service related to it ... and the service unfortunately is worst than all other London airports! Shame”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“made it all easy”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Very very god ????????????”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“This was our second use of medium term parking at Luton. The rate (if booked well in advance) is very good. Entry and exit all automatic on number plate recognition. Buses to and from the airport come promptly and take about 5 minutes to get between the terminal and the car park. Just remember to note down which lane you've parked your car in! We will use it again.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“When we got to the barrier to leave, it asked us for another £60. Mistakes happen so pressed the button which took an eternity to be answered but once answered barrier was opened.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“As normal, the ticket didn't work on exit and I had to ring through and quote my booking reference - so make sure you have it to hand and not in your case!”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Yet more improvement in signposting to the car park would be helpful. The area is inundated with notices and newcomers have a hard task in picking through all the messages. Procedures at entry point could be better displayed on boards with large lettering. But the bus service is always pretty good in our experience. Drivers are halpful and place feels secure enough.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Parking was fine with the bus frequency good. This time no waiting for the bus to fill up with fuel.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“easy & straightforward, busses are fairly regular so didn't have to wait long.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Easy to book, Car registration recognised on arrival. Problem with ticket on exit but quickly sorted. Will use again”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Reservation not recognised at exit gates but quickly resolved by the staff”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Despite pre-booking and returning late at night after a long flight, I was unable to exit the mid-term parking and the machine requested a payment of £160. This was really frustrating as the first attendant on the radio system demanded the booking reference number and would not accept the registration number to check the booking which involved me emptying my case. I was further frustrated after a delay to be told by a second attendant they could use my surname to check the booking!!!! I will consider alternative parking at my next visit to Luton”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Professional !!!”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Waited half an hour for the 'bus every 10 minutes'”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Well signposted, no waiting for the shuttle bus in either direction (bear in mind I've only used the car park once). I would award a better score if the car park surfacing was of better quality - I carried my wheeled suitcase rather than pulling it, which wouldn't be an easy option for some users.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Very near airport - bus came fairly quickly and had ample room.”
Helpful Report
Posted 11 years ago
Mr
Verified Buyer
“Might have been Very Good but slightly marred; having bought a 'flexible' booking, the website failed to allow me to adjust my return date to two days earlier than originally planned.”
Helpful Report
Posted 11 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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