LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,961 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“love the service and ease to use the website with a great selection of parts at a cheap price, I will definitely be doing all my shopping from luxbmx from now on”

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Posted 5 years ago

Greg, thank you for your kind words. We're glad to hear that you love the website and our product range. We look forward to you shopping with us again.

Posted 5 years ago

“Love your range, best blokes and always friendly and ready to help !”

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Posted 5 years ago

Lachlan, thank you for your support and positive review!

Posted 5 years ago

“Always fast delivery and good service”

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Posted 5 years ago

Ty, thanks for your positive review and continued support!

Posted 5 years ago

“Great to deal with Mr Jake cool dude worked out what bike would suit and looked after us with some extras thanks Mate”

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Posted 5 years ago

April, thank you for your kind review. We're glad that you enjoyed your shopping experience with us.

Posted 5 years ago

“Paid for express shipping but did not receive it. Has been over 2 weeks and my items have still not arrived, not happy at all and won’t be using lux bmx again.”

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Posted 5 years ago

Jake, Thank you for reaching out to us we are sincerely sorry to hear about the delays that you experienced during the shipping process. You had paid for guaranteed Auspost delivery, this is not express delivery but guarantees that your parcels will arrive. Due to the recent second wave of COVID-19 there have been big delays with shipping to Victoria which is unfortunately out of our hands. However, we are happy to refund you the shipping cost as compensation for the delay. If you have any questions please feel free to get in touch with us. Kind regards

Posted 5 years ago

“Always love the support from lux and their experience in bmx . Only place ill buy parts from for our race bikes”

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Posted 5 years ago

Hey Phillip, Thank you for taking the time to leave us a review also a huge thank you for all of the support! Kind Regards

Posted 5 years ago

“Champions”

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Posted 5 years ago

Thanks Matt!

Posted 5 years ago

“Nothing to advise ready, had to call from the driveway for online order to be brought out as couldn’t get in shop. Thank you next”

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Posted 5 years ago

Hi There, We are sincerely sorry to hear that you didn't find your shopping experience with us enjoyable. Normally you will receive an email/text notification as soon as your order is ready for collection. This is not always possible on a Saturday as our packing department does not work weekends. We appreciate that you are unhappy about not being able to come instore, however due to COVID restrictions we have had to cap the number of people able to be instore at one time. We would like to apologise for any inconvenience that this has caused you and hope to see you again soon. Kind regards

Posted 5 years ago

“Brilliant!! Customer service was fabulous. My daughter is stoked with her bike. Thank you so much.”

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Posted 5 years ago

Matthew, we're stoked to hear that your daughter loves her new bike. Happy shredding from the whole team here at LUXBMX!

Posted 5 years ago

“Excellent parts and service as always”

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Posted 5 years ago

David, we appreciate your kind review and look forward to having you shop with us again soon!

Posted 5 years ago

“Sadly, its not easy to find BMX parts in NZ. I found LUXBMX after an online search and they had exactly what I was looking for! Shipping was reasonably priced and the part turned up quickly and well packaged. Overall I'm really stoked with the product and the service. I highly recommend LUXBMX to everyone!!....Check them out😁”

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Posted 5 years ago

Marty, thank you so much for your kind words. We love to help our mates across the ditch stay as stoked on BMX as we are!

Posted 5 years ago

“You lads where a 10/10 help with everything!! Spoke back and forth about what frame was going to work best for me and didn’t just sell me any old thing and helped with all the parts and shipped it down to me in nsw within a few days, honestly could not be happier. Thanks to the whole crew you bunch of legends!!”

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Posted 5 years ago

Ben, thank you very much for your positive feedback. We pride ourselves on providing the best possible customer service. Glad to hear you are stoked on the new bike!

Posted 5 years ago

“Great product Fast shipping Excellent service”

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Posted 5 years ago

Carla, thank you for leaving a review. We appreciate your positive feedback!

Posted 5 years ago

“LUXBMX is my go to for everything BMX, great help and guidance related to products, fast service and good pricing.”

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Posted 5 years ago

Rouven, we really appreciate your kind review and look forward to helping you with all your BMX needs in the future!

Posted 5 years ago

“Second bike purchase in 5 months due to my son growing out of his micro. We have purchased all his gear from lux and will Continue to shop there.”

LUXBMX 5 star review on 17th September 2020

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Posted 5 years ago

Korbie, we really appreciate your support and look forward to helping your family with all their BMX needs in the future!

Posted 5 years ago

“Great service , great products , and the staff are awesome”

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Posted 5 years ago

Shaun, thanks for your kind words, we'll pass them on to the customer service team!

Posted 5 years ago

“Absolutely amazing company, fast deliveries and online store is perfect no issues whatsoever.”

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Posted 5 years ago

Michael, we're glad to hear that you enjoyed your shopping experience with us here at LUXBMX!

Posted 5 years ago

“Great range. Easy service. Delivery time is great to New Zealand”

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Posted 5 years ago

Shylo, we're glad to hear your stoke on BMX across the ditch!

Posted 5 years ago

“We’re very happy with how quickly we get things delivered”

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Posted 5 years ago

Glad to hear you're stoked on our fast turn around times!

Posted 5 years ago

“Very prompt service”

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Posted 5 years ago

Will, thank you for your positive feedback!

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,961 reviews