LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,778 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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“Sick dudes”

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Posted 5 years ago

Thanks Jayke, Happy shredding mate!

Posted 5 years ago

“A1 service of bikes and knowledge of gear. Customer service is awesome.”

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Posted 5 years ago

Hi Craig, Thank you for your support and positive feedback! Happy Shredding.

Posted 5 years ago

“I know it’s covid and Lux is shifting but basically the last order was fuctup. Come to collect and bits have to be swapped out because there’s not stock. If I want to pay top price for whatever is on the shelf I’ll use Lux, otherwise I’m going elsewhere. Stuff is only as cool as it is available.”

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Posted 5 years ago

Hi Andrew. Thanks for taking the time to provide feedback on your last order. We are sincerely sorry that we have let you down. The current climate has certainly provided us with some obstacles that we are focused on dealing with. While I can't make excuses for why we incorrectly processed your order, I can promise that we will endeavor to ensure this issue doesn't happen again. Thanks again for your time. Ev

Posted 5 years ago

“Excellent delivery time! Would recommend”

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Posted 5 years ago

“Quality of the product blow my expectations. If I could afford to have a new bike built each week I would, just to experience the quality service which was provided. ”

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Posted 5 years ago

“Awesome service, quick n easy and am stoked about the new bike.”

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Posted 5 years ago

“Good awesome”

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Posted 5 years ago

“Glad you took the time advise a novice, I'll be back. Cheers”

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Posted 5 years ago

“Excellent service and prices. The boys helped me get my BDay pressie for my son in time for his birthday. Tx very much”

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Posted 5 years ago

“Great people to deal with. They have the best range at the best prices and an awesome rewards program. I’m a happy return customer.”

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Posted 5 years ago

Hey Ben, Thanks for the feedback! We are stoked you are stoked! Cheers, Dave.

Posted 5 years ago

“Excellent service, quick delivery”

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Posted 5 years ago

Awesome Seth! Thats what we like to hear! Thanks for the feedback! Cheers, Dave.

Posted 5 years ago

“Only place I get my bike parts. Always careful and quick with products. Will keep coming back”

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Posted 5 years ago

Hey Curtis, Thank you for the feedback, we love hearing our customers experiences. Regards

Posted 5 years ago

“Awesome cranks and speedy delivery. Very happy with product and customer service.”

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Posted 5 years ago

Hey Hemerson, Stoked to hear how happy you are with our service, thank you for taking the time to leave this review.

Posted 5 years ago

“All parts delivered as ordered.... I always look here first when shopping!!”

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Posted 5 years ago

Great to hear Luke! Thanks for the feedback! Cheers, Dave.

Posted 5 years ago

“Best Bike store Period!”

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Posted 5 years ago

Hey Matty, Thanks for the support!

Posted 5 years ago

“The best online shop in Australia.excellent and good service.”

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Posted 5 years ago

Thank you for taking the time to leave a review, we love hearing feedback from everybody!

Posted 5 years ago

“Stoked. A sticker would be good for your advertisement. Cheers.”

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Posted 5 years ago

“Great service, spent time to understand our needs and find the best product to meet them.”

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Posted 5 years ago

“Awesome shipping speed and very prompt service.”

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Posted 5 years ago

“Easy to order, fast postage.”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,778 reviews