LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,961 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

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English

“Site was easy to navigate. Huge range of stocks. Shipping was quick!”

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Posted 5 years ago

Carlos, Thank you for your positive feedback!

Posted 5 years ago

“Always exceptional service and fast shipping. Can’t beat Lux for friendly, informative staff and a line up of quality parts. Hope the range gets bigger and the business keeps growing. Thanks again.”

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Posted 5 years ago

Mauricio, we appreciate your kind words and positive feedback.

Posted 5 years ago

“Product and service is 2nd to none”

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Posted 5 years ago

Thank you for your kind words Peter

Posted 5 years ago

“Rocked up at close had Dave D Slack a tube in put some bricks on sold me some gloves and on my way appreciate his help specially being a washed up BMX rider like myself thinking I’m gonna get back out there and have a go”

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Posted 5 years ago

Hey There, Daves the best! Stoked to hear that your going to get back on the bike. Regards

Posted 5 years ago

“Super professional and very helpful. Great guys”

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Posted 5 years ago

Hey Cameron, Thank you for taking the time to leave a review! We appreciate the positive feedback. Regards

Posted 5 years ago

“Well, you sold me a bike you didn’t have in stock (online sale) it wasn’t till I enquired about my delivery 2weeks later I was informed there was no stock.. at least I got a refund”

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Posted 5 years ago

Hi Jamie, Thanks for taking the time to provide feedback. We are sincerely sorry that we let you done and fully recognise our breakdown in communication with your order. I can see the guys in the warehouse had emailed you within 24hrs of you making the order explaining the stock error. Needless to say, we shouldn't have left it so long to follow up on the email with a phone call. We are currently addressing our processes to ensure we don't make the same mistake again. Thanks again for your patience and understanding. Ev

Posted 5 years ago

“Lux is the best ! #### the rest !”

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Posted 5 years ago

Hey Hemerson, Thanks for the review! We appreciate the support. Regards

Posted 5 years ago

“Great variety of bike parts at all different price points. Very quick to dispatch items with tracking helps you keep track of your delivery.”

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Posted 5 years ago

Hey Kevin, Thank you for the kind words, also for taking the time to leave us a review. Regards

Posted 5 years ago

“I’ll always choose you guys first yous have everything need an always giving a helping hand to us newbies haha keep doin what yous do best ✌🏼🤙🏼”

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Posted 5 years ago

Hey Daniel, Thank you for getting in touch with us and letting us know how stoked you are on the store! Regards

Posted 5 years ago

“Very friendly and helpful”

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Posted 5 years ago

Hey Matt, Thank you for the kind words! Regards

Posted 5 years ago

“Awesome group of people to deal with. Great prices. always have what I want in stock and ship it fast. The gold standard in BMX shopping!”

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Posted 5 years ago

Hey Aaron, Thank you for leaving a review, we really appreciate the kind words! Regards

Posted 5 years ago

“Great advice & service”

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Posted 5 years ago

Hey Paul, Thank you for taking the time to leave us a review and also for the kind words! Kind Regards

Posted 5 years ago

“Guys, tires arrived yesterday, was so stoked mounted em right away! Fit perfect and look SICK!(chrome nasa rims, raw colony frame) Really you guys are the best great service and selection, competitive prices!”

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Posted 5 years ago

Hey Matthew, We are stoked to hear how happy you are with your new tyres, and we thank you for taking the time to leave us a review! Regards

Posted 5 years ago

“Really great customer service”

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Posted 5 years ago

Hey Rebecca, Thank you for the kind words! Regards

Posted 5 years ago

“Great online shop, doing really well”

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Posted 5 years ago

Hey Christopher, Thank you for taking the time to leave us such a positive review. Kind Regards

Posted 5 years ago

“I have purchased a bit of stuff from Lux lately,as usual the service has been great.tip top job guys🤙🤙”

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Posted 5 years ago

Hey Robert, We are stoked to hear how happy you are with our service, we also thank you for all the support! Regards

Posted 5 years ago

“This is the best BMX (online) store in Australia 🇦🇺!!”

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Posted 5 years ago

Hey Shannon, Thank you for taking the time to leave a review! Regards

Posted 5 years ago

“I have purchased a couple of times from Lux BMX and have been impressed with the speed of delivery each time. The packing was also great so they take care of the parts inside so great job. Highly recomended.”

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Posted 5 years ago

Hey Ryu, Thank you for taking the time to leave us a review, we love hearing positive feedback from our customers! Regards

Posted 5 years ago

“The guys at LUX are excellent. It’s always fast & efficient whenever I drop my bike for repairs.”

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Posted 5 years ago

Hey Luke, We are thrilled to hear about your positive experience with our store! Regards

Posted 5 years ago

“Would happily buy from again”

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Posted 5 years ago

Hey Brodie, Thank you for taking the time to leave us a review! Kind Regards

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,961 reviews