LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,083 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 8th October 2026

623

Anonymous

Anonymous // 01/01/2019

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“Always happy when dealing with Lux”

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Posted 5 years ago

John, we're glad to hear that you're always happy dealing with us. Happy shredding!

Posted 5 years ago

“Still waiting on our delivery!!!! Very poor service!!”

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Posted 5 years ago

Hey Ainslie, We are extremely sorry to hear about your negative experience with our online store! We dispatched your item within 2 days of receiving your order. Australia post have huge delays with shipping at the moment, especially to Victoria due to the Covid-19 restrictions. We see that your item has now been delivered and we thank you for your patience and understanding of the situation! Kind Regards

Posted 5 years ago

“Awesome brands and super fast postage”

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Posted 5 years ago

Michael, we really appreciate your feedback and look froward to having you shop with us again soon. Happy shredding from the whole LUXBMX team!

Posted 5 years ago

“Awesome !!!”

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Posted 5 years ago

Thank you, we try our best!

Posted 5 years ago

“Great items and a fantastic team to deal with ! Excellent service and highly recommended !!!”

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Posted 5 years ago

Thank you for your feedback, we hope to see you again soon!

Posted 5 years ago

“Great service from everyone at luxbmx . Kept me informed about my bmx. Always answered my emails straight away and the delivery of the bike to the uk was much faster than expected. Overall excellent service. Very pleased thanks Mark Lawson”

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Posted 5 years ago

Mark, thank you very much for your kind review. We're glad to hear that you found your shopping experience easy and enjoyable. We hope you enjoy your new bike, happy shredding from the team at LUXBMX!

Posted 5 years ago

“Paint on new hyper lounatic frame chips and flakes real easy but rides great”

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Posted 5 years ago

Nicholas, we're sorry to hear about the issues that you have had with your frames paint. But we appreciate you taking the time to leave us feedback on your shopping experience.

Posted 5 years ago

“Love LUX”

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Posted 5 years ago

LUX loves you!

Posted 5 years ago

“You guys have the best products in Brisbane for sure , however it was a little bit disappointing to come to your new shop , I loved the old shop where it was a real shop , the new one feels more like a store front and you are really moving to an online business now . I get it , that may be the future for LUX BMX , I just thought I should say what I thought . The service is always great , just disappointed with the new shop .”

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Posted 5 years ago

Thank you for taking the time to leave us your feedback. We understand that the new direction we have taken with the storefront isn't everyone's cup of tea but we are still the same shop you know and love. Our reason for going the way we have is to be able to offer all of our customers the same level of service and support regardless of where they are located. We look forward to having you shop with us again soon.

Posted 5 years ago

“Excellent store, great staff”

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Posted 5 years ago

Nick thank you for your kind words, we appreciate your support!

Posted 5 years ago

“You guys awesome!!”

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Posted 5 years ago

Thanks for your support!

Posted 5 years ago

“I had the best experience all the way here in Los Angeles! I felt the love! very good customer service and great communication. Made everything very easy!”

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Posted 5 years ago

Jay, we're happy to hear that you found your shopping experience with us hassle-free and enjoyable. We look forward to you shopping with us again soon!

Posted 5 years ago

“Always great service ta boys”

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Posted 5 years ago

Thank you for your feedback David, we'll see you again soon!

Posted 5 years ago

“Great team at Lux! Quick response and very helpful! Products are all top quality and delivery was fast! 10/10 👌🏼”

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Posted 5 years ago

Chris, thank you so much for your kind words. We really appreciate you taking the time to let us know how we did!

Posted 5 years ago

“From my recent purchase staff from LUX BMX were very professional and and helpful i highly recommend”

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Posted 5 years ago

Shane, all the staff here at LUXBMX love what they do and we are glad to hear that this shines through when dealing with us. Thank you for your support!

Posted 5 years ago

“The guys at LUXBMX are awesome. Great communication and so helpful - will definitely be using them again.”

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Posted 5 years ago

Dave, thank you for taking the time to leave us your feedback. We're stoked to hear that you enjoyed your experience while shopping with us. We appreciate your continued support!

Posted 5 years ago

“speedy delivery and exactly what I ordered cheers”

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Posted 5 years ago

Jayden we're glad to hear you're stoked, thank you for support us here at LUXBMX!

Posted 5 years ago

“Awesome range of products and very easy to use website. Always the best customer service!”

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Posted 5 years ago

James, thank you for your kind words. We're glad to hear you enjoyed your shopping experience.

Posted 5 years ago

“Only store that seemed to have stock in my size and searches the web for days until I stumbled across the this store. Ordered on a Sunday night and had my helmet Tuesday. Highly recommend they have so many products!”

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Posted 6 years ago

Devon, we're stoked to hear that you were able to get the helmet you wanted in the right size. We look forward to you shopping with us in the future.

Posted 5 years ago

“Great communication”

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Posted 6 years ago

Fernando, we pride ourselves on being as transparent as possible and having a good report with our customers!

Posted 5 years ago

LUXBMX is rated 4.9 based on 6,083 reviews