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LUXBMX Reviews

4.9 Rating 6,083 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,083 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“Excellent service. They accepted my return request. promptly replied to my queries. helped me to get perfect sized bike. Thank you.”
Helpful Report
Posted 6 years ago
Thanks for the feedback Zahid! Glad we could get you sorted with the bike you were after. Time to shred! Cheers!
Posted 6 years ago
“Always an easy experience dealing with these guys, keep it up boys.”
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Posted 6 years ago
Thanks for the feedback Shane! Cheers!
Posted 6 years ago
“Not your fault but Auspost still haven’t delivered it since being in their possession 18th August Better off using other courier service”
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Posted 6 years ago
Hey Jim, Our apologies again for the delay with this delivery. We have been seeing delays with Australia post due to heavy restrictions but this delivery is way past the expectation. There is some good news though as we have just checked the tracking and your order is finally out for delivery today! Thank you for your patience and understanding once again. Regards, Dave Dillewaard.
Posted 6 years ago
“I have ordered things from source bmx multiple times and I assure you I’m not ordering from them again, first the pedals I ordered had a stock issue And had to get ones I didn’t like then the same with the sprocket, then they sent me the wrong Size fork. But with you Guys it’s faster easier and no trouble ordering parts. I am more of a mtb rider but whenever I buy bmx parts I will be sure to come back to lux. Thanks guys keep it up”
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Posted 6 years ago
Thanks for the feedback! We try our best thats for sure! We are here if you need us! Cheers!
Posted 6 years ago
“Nothing but the best from these blokes, holding it down! Thanks To all the lads at Luxbmx!”
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Posted 6 years ago
Not a problem Heath! Thank you for the support! Cheers, Dave.
Posted 6 years ago
“I have bought from them previously But this time I’m still waiting on my item Are you able to look into it for me”
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Posted 6 years ago
Hey Geordie, Our apologies for the delay with your order. We will contact you directly to resolve this issue asap. Regards. Dave.
Posted 6 years ago
“Great service form Bruce and the team at lux.”
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Posted 6 years ago
Thanks for the feedback Scott! We are lucky to have Bruce on board! Cheers, Dave.
Posted 6 years ago
“Good blokes”
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Posted 6 years ago
Thanks mate!
Posted 6 years ago
“Awesome service and great products!”
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Posted 6 years ago
Cheers Kyle!
Posted 6 years ago
“Came damaged”
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Posted 6 years ago
Hey Shannon, Our apologies again for your sticker arriving slightly damaged. We believe the replacements were delivered to you yesterday. We hope they arrived safely! Any further problems please don't hesitate to contact us. Regards, Dave Dillewaard.
Posted 6 years ago
“Great product, price and service!”
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Posted 6 years ago
Thanks for the feedback Lee!
Posted 6 years ago
“Excellent delivery times.”
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Posted 6 years ago
Thanks for the feedback Nisan! Thats what we like to hear! Cheers.
Posted 6 years ago
“Absolutely awesome, these guys are always so rad, 10/10 would recommend 👌🏼”
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Posted 6 years ago
Thats what we like to hear! Thanks!
Posted 6 years ago
“Spot on all the time”
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Posted 6 years ago
Thanks Shaun!
Posted 6 years ago
“cheap and easy to find the products but still havent received my items that I ordered 2 weeks ago”
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Posted 6 years ago
Hey Patrick, Thanks for the feedback! Apologies for the delay in this item getting to you. With heavy restrictions and less Aus post workers working there have been some delays. Ive just checked the tracking and your items have finally arrived today! Thanks for your patience! Cheers. Dave.
Posted 6 years ago
“Good variety, deffinetly will shop here again”
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Posted 6 years ago
Stuart, Thank you for your positive feedback, we look forward to having you shop with us again. Regards LUXBMX
Posted 6 years ago
“Great website. Order came promptly.”
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Posted 6 years ago
Kevin, We're stoked to hear that you love the website and speedy delivery. Regards LUXBMX
Posted 6 years ago
“Great products and quick delivery, if there are ever any mishaps they will go above and beyond to resolve the issue. Awesome customer service.”
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Posted 6 years ago
Thank you for your positive feedback, we're glad to hear that you enjoyed your shopping experience with us. Regards LUXBMX
Posted 6 years ago
“Great product High quality Thank you”
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Posted 6 years ago
“Product arrives on time and the prices is a little cheaper than others”
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Posted 6 years ago
Christopher, Thank you for your kind words and support! Regards LUXBMX
Posted 6 years ago
LUXBMX is rated 4.9 based on 6,083 reviews