LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,651 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Mat

491

Anonymous

Anonymous // 01/01/2019

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“Awesome products awesome prices quick prompt delivery by far best bmx shop out there”

LUXBMX 5 star review on 16th November 2022

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Posted 2 years ago

“Customer communication and professionalism not knowing stock or availability”

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Posted 2 years ago

Hi Nathan, I'm sorry for the late response to your review. It's definitely disappointing to hear we let you down. We do pride ourselves on our product knowledge and customer service. In an effort to ensure we can offer a better standard of service to our customers. If you had any spare time, was there anything more specific you can add about your experience? Please email me personally at evan@luxbmx.com I'd like to look into what went wrong and how we let you down. Thanks again for your honest feedback. Ev and the team.

Posted 2 years ago

“Great, products, delivery and support 🙌🏻”

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Posted 2 years ago

“You guys are awsome everything was sent out fast and you have everything i was looking for thank you”

LUXBMX 5 star review on 15th November 2022

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Posted 2 years ago

“Absolute legends, the customer service and customer contact is first rate. They have great knowledge, great website, great prices and specials and they're willing to go extra mile to help the customer. Would not hesitate to purchase everything I need from them. Keep up the great work 👍”

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Posted 2 years ago

“Hi you guys!!! Thanks for all your help with my recent purchase. I am impressed with the speed you answered my queries and offered help. Also I'd like to say thanks for the speed of process and delivery of the order. Looking forward to my next project! I know where I'll be coming to. Lux Bmx!! Cheers Tony”

LUXBMX 5 star review on 13th November 2022

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Posted 2 years ago

“Bought my first bmx bike in 15 years, easy to say I had zero idea on what the latest and greatest was to get. The boys at lux were incredibly welcoming and VERY knowledgeable. I honestly couldn’t say enough nice things about the brand, my experience and the friendly people there who are running it. Top job guys!”

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Posted 2 years ago

“The drink containers are excellent - exactly what my grandson needed for his bike riding. It is no longer awkward for him to drink with his helmet on.”

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Posted 2 years ago

“Great range of products and service. Good communication on the phone and via email. Orders normally shipped in good time and well packed. Lux is my go-to for anything BMX.”

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Posted 2 years ago

“Good price and prompt delivery. Really like the new frame”

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Posted 2 years ago

“Great service. My go to shop for my BMX builds.”

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Posted 2 years ago

“The best quality and lots of variety for your bmx love the way my bike looks”

LUXBMX 5 star review on 8th November 2022

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Posted 2 years ago

“Never had an issue, the customer service crew were quick, efficient and good people. I'm going to be a lifelong customer! John”

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Posted 2 years ago

“Bunch of sick cunts fuckin oath”

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Posted 2 years ago

“Whenever I have a query on BMX parts or technical advice the kind people at LUX are always able to answer my questions”

LUXBMX 5 star review on 7th November 2022

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Posted 2 years ago

“Always look forward to coming in to lux and chilling with the crew, amazing customer service supper friendly and always on time with deliveries 🙌🔥🔥 Ps: congrats Vans the circle you guys crushed it”

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Posted 2 years ago

“Great team .speedy delivery and excellent knowledge on bmx products ..go lux”

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Posted 2 years ago

“Always Hassle free never issues great service number 1 BMX store”

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Posted 2 years ago

“Always quick with it and helpful”

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Posted 2 years ago

“Hard to find these xs forks in stock since the dreaded vid. Not only did LUX have them, they had them at a awesome price.”

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Posted 2 years ago

LUXBMX is rated 4.9 based on 5,651 reviews