LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,750 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

514

Anonymous

Anonymous // 01/01/2019

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“Always an easy transaction. One stop shop with everything you need.”

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Posted 2 years ago

“Was a great experience! Staff were friendly, helpful and most of all very knowledgeable.”

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Posted 2 years ago

“Great service and quick delivery.”

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Posted 2 years ago

“Such a good company. Staff are super helpful and know their stuff. Really helped me out when I changed my mind and sorted my order for me. Will definitely be using Lux again”

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Posted 2 years ago

“Great service,friendly staff and great products. easy to buy from and simple checkout, definitely buy from lux again!”

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Posted 2 years ago

“Item was as described and the delivery time was great actually arrived 2 days earlier than they estimated”

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Posted 2 years ago

“My name is Miller and I just finished my first season of Sprockets with the Mildura BMX club. When I’m not racing I’m riding on our local pump track, and can’t wait to wear my LUXbmx shirt at our next meet”

LUXBMX 5 star review on 2nd January 2023

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Happy with purchase”

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Posted 2 years ago

“Very happy with our online purchase. The service is second to none with a fast response time. My son loves his new customised BMX he got for Christmas. Thanks again guys”

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Posted 2 years ago

“Always fast and great service, best around!”

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Posted 2 years ago

“Not much needs to be said. Great gear, decent prices shipping is quick. They also let you know if your stuff will be delayed due to huge amounts of orders ( eg massive sales ) but still pretty quick to get stuff out to you. Great communicators. If your not already on board with these guys then jump on.”

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Posted 2 years ago

“Every time I order from Lux online my order arrives promptly and if something happens to be put of stock, they're quick to offer alternatives. Their communication with me has always been on-point. luxBMX is Exceptional.”

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Posted 2 years ago

“Great to deal with, the order arrived very quickly as requested. Thanks!”

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Posted 2 years ago

“No very happy got one foot peg with no thread on it feeling ripped off. Payed extra for nothing 🤐”

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Posted 2 years ago

I'm really sorry for any confusion caused. Modern pegs for BMX's are no longer threaded, they are bolted onto the axles via the axle nuts/bolts for a stronger interface. As most pegs are designed for grinding and stalling on skate park coping etc, riders may run between 1 to 4 pegs depending on their specific riding preference. This has meant that most companies will offer pegs individually, not as pairs, as stated in the product description on the website. We can certainly offer a refund on the peg if you would like to return it, alternatively, I can offer a pretty sweet discount on a second peg it you would like one. Please feel free to email the team at help@luxbmx.com.au and we can sort it out for you. Ev

Posted 2 years ago

“Prompt & very thoughtful Her Little Sister will now learn to grow with this bike”

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Posted 2 years ago

“Great customer service as always”

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Posted 2 years ago

“Good Service, Quick Delivery even I am in Hong Kong ^^”

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Posted 2 years ago

“Seem to be a caring and committed company,the knowledgeable staff will have me return.”

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Posted 2 years ago

“Awesome products, Awesome staff Awesome service and Awesome prices, what more can I say other then LUXBMX are now my go to for anything bmx related. Thanks guys 🙂👍”

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Posted 2 years ago

LUXBMX is rated 4.9 based on 5,750 reviews