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LUXBMX Reviews

4.9 Rating 6,081 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,081 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“I don't have enough words to describe the excellent service and quality parts”
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Posted 5 years ago
Hey Sarn, Thank you for taking the time to leave us a review, we appreciate it a lot. Cheers
Posted 5 years ago
“I love buying from here always best service from the guys here”
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Posted 5 years ago
“As always the best online shop ever!”
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Posted 5 years ago
Thank you so much for all the kind words and all your support. Cheers -Jack
Posted 5 years ago
“Always quick on delivery and great customer service”
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Posted 5 years ago
Hey Michael, We are very pleased to hear, thank you for taking the time to leave us a review. Cheers
Posted 5 years ago
“Best fucking online store! Fuck source”
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Posted 5 years ago
“hi im from Malaysia. Received my rims with pride and joy. thanks for all the staff. items sealed and great”
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Posted 5 years ago
Muhammad, Thank you for taking the time to leave us your feedback. We're glad to hear that you're stoked on your new wheels! Cheers Dale
Posted 5 years ago
“Great product, great price and quick shipping to NZ! Best deal around, very happy with my purchase thank you!”
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Posted 5 years ago
It's great to hear that you're stoked about your purchase. The support we get from across the ditch does not go unnoticed, thank you for your feedback and we look forward to having you shop with us again soon! Cheers Dale
Posted 5 years ago
“One of the best bmx stores has helped me out so much and the customer service is the best”
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Posted 5 years ago
Thank you for your kind words, Chris, we're glad to be able to help with any bike-related problems you may have. We appreciate your continued support and will speak to you soon. Cheers Dale
Posted 5 years ago
“I’m forever seeming to be placing orders with these guys. Service is always awesome. Recently had a slightly incorrect part sent to me and once notified, lux didn’t make any excuses they express posted the correct part and simply trusted that I’d send back the incorrect one. Nice to know old fashion customer service and the BMX spirit lives on. 🤙🏾”
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Posted 5 years ago
Hey Paul, We do thank you for taking the time to leave us a review, and also thank you for your ongoing support. Cheers - Jack
Posted 5 years ago
“customer support team who were so helpful and kindness!! all the whole team is the best.”
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Posted 5 years ago
Daisuke, We really appreciate your support and thank you for leaving such a kind review. We look forward to having you shop with us again soon! Cheers Dale
Posted 5 years ago
“Always stoked on the efficiency of service, shipping across the Tasman is always quicker than expected. 10 points Gryffindor”
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Posted 5 years ago
Hayden, Thank you for taking the time to leave us your feedback, we love to hear from our customers across the ditch. I'll make sure the points get allocated to Gryffindor! Cheers Dale
Posted 5 years ago
“You guys are easy to deal with and bloody awesome.👍👍👍👍👍👍🏁🏁🏁🏁🏁🏁”
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Posted 5 years ago
We think you're awesome, thank you for supporting us here at LUXBMX! Cheers Dale
Posted 5 years ago
“My last order I received Tom Dugan Odyssey pedals instead of the trailmix sealed Odyssey pedals.”
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Posted 5 years ago
Hey Simon, Thank you for the call this afternoon, we are very sorry to hear that you were having trouble getting in touch with us. We got the correct pedals sent out express for you today. We do thank you for your patience with the situation. Cheers - Jack
Posted 5 years ago
“Absolutely love their staff! Very friendly and replies email quite fast! Their staff is very patient with some issues that I faced and managed to resolve the issue without any hassle! Highly recommend LuxBMX for sure!”
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Posted 5 years ago
Hey Muhammad, Thank you for taking the time to leave us a review, we really do appreciate it and we also are super stoked to hear that you enjoy our service. Have a great weekend. Cheers
Posted 5 years ago
“The guys were very helpful recommending a suitable replacement brake kit and enquires on installation etc. I even bought some extra parts due to the great pricing, definitely a returning customer.”
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Posted 5 years ago
Hey Terry, Thank you for taking the time to leave us a review, we are very stoked to hear you are happy with the service that we provide. - Jack
Posted 5 years ago
“Great place to deal with. Will certainly look to shop here in the future.”
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Posted 5 years ago
Thank you for taking the time to leave us a review, we are very pleased to hear! Cheers
Posted 5 years ago
“Got the goods!!”
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Posted 5 years ago
Hey Aidan, Thank you for taking the time to leave us a review!
Posted 5 years ago
“Great service, great advice, fast postage and a pleasure to deal with!!”
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Posted 5 years ago
Hey Dion, Thank you for taking the time to let us know, we are very pleased to hear you are stoked! - Jack
Posted 5 years ago
“The guy that served us went out if his way to help my 9 year old get the right fit for his bmx pants ..he is starting out and obviously so excited about the sport ..sorry can't remember the guys name but he was brilliant with Noah answered all his questions explained in detail what things were around the shop and made his day with a selection of stickers ..awesome service experience..we will certainly be recommending lux to everyone in the club ....cheers guys .”
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Posted 5 years ago
Hi Joseph, Thank you for your kind words and for taking the time to leave us your feedback. I'm glad to hear that both Noah and yourself enjoyed your time in-store with us. We appreciate your recommendation and look forward to having you stop by again soon. Cheers Dale
Posted 5 years ago
“Good service and knowledge for bmx”
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Posted 5 years ago
Hey Simon, Thank you for all of your support!
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,081 reviews