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LUXBMX Reviews

4.9 Rating 6,014 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
service was great, my son absolutely loves his new BMX
Helpful Report
Posted 6 years ago
The guys at lux are always a pleasure to deal with, super quick dispatch time whilst getting the order right ?
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Posted 6 years ago
Great service and fast to ship!
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Posted 6 years ago
All products I have purchased have been in really good condition. Only issue I've had is the new bike I ordered had both hubs really lose, would have liked them to be assembled correctly as most of us aren't bike mechanics.
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Posted 6 years ago
Shipping was really quick and was packed good
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Posted 6 years ago
Good range of products and fast shipping
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Posted 6 years ago
Fantastic customer service, and great advice. The super friendly staff really helped me out with my rebuild of a mid 90's BMX. Thanks, Lux
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Posted 6 years ago
Got my gear real quick!
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Posted 6 years ago
Outstanding customer service and all round good people. Custom wheel build turned out awesome. Highly recommend.
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Posted 6 years ago
Haven?t received items in post yet, can complete a review once items arrive
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Posted 6 years ago
Hey Nathan, Sorry to hear you have not received your products as yet. I have created an inquiry with Australia Post to get to the bottom of this delay. Hopefully, we can get you your parts asap. We do know they are experiencing some delays due to the Coronavirus but working as hard as they can to keep up with deliveries. If you ever have any trouble in the future please don't hesitate to reach out to us at help@luxbmx.com. We will do everything in our power to get things sorted asap. Regards Dave Dillewaard
Posted 5 years ago
LUX BMX excellent customer service very professional staff. Parts are always available.. Highly recommended 5 Star.
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Posted 6 years ago
Awesome buying experience, super helpful staff on hand for a couple of questions i had. Would easily buy from again. Thanks.
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Posted 6 years ago
Great service, prompt delivery and the items were very well packaged. Very easy to deal with.
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Posted 6 years ago
Talked to a very helpful person on the phone
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Posted 6 years ago
Fast and easy
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Posted 6 years ago
Like most people, I shop online all the time. So it really takes some exceptional service to stand out. The guys at luxbmx stood out and then some! Throw in super competitive pricing... Great to deal with in everyway.
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Posted 6 years ago
Quick and prompt delivery. Quality well designed bike
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Posted 6 years ago
Quick service and speedy shipping. Good quality, solid products. Have bought lots from LUX before and won't be buying from anywhere else any time soon. Definitely recommend.
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Posted 6 years ago
Been Buying here for a long time and never had an issue
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Posted 6 years ago
sweet website, but I have not recive my order yet. I think due to COVID delays.
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Posted 6 years ago
LUXBMX is rated 4.9 based on 6,014 reviews