LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,796 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 5th September 2025

528

Anonymous

Anonymous // 01/01/2019

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Deutsch

“Thanks boys for going the extra mile and always keeping @lukey_norris rolling!!”

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Posted 5 years ago

“Great products, great service, happy Customer.”

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Posted 5 years ago

“The boys at Lux are always super helpful and there customer service is excellent”

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Posted 5 years ago

“Always good to deal with”

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Posted 5 years ago

“Parts arrived promptly, surprised at auspost ability to achieve this as they are usually terribly slow lol, no damage to products and reasonably priced compared to buying locally who would order from lux anyway.”

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Posted 5 years ago

“very timely delvery”

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Posted 5 years ago

“Bruce is really awesome and as always the best customer service at lux”

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Posted 5 years ago

“Great Service quick dispatch and delivery on time”

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Posted 5 years ago

“Great prices great service and fast delivery”

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Posted 5 years ago

“Quick delivery, quick response time, as always.”

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Posted 5 years ago

“My son had nagged me for months for the Sunday bike I bought from these guys. It was so easy and hassle free. Postage was on point considering it was so close to Christmas as well. I would definitely recommend them and there is no doubt I'll be buying from this place again. Cheers for all you guys do ?”

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Posted 5 years ago

“these guys are awesome!”

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Posted 5 years ago

“Fast delivery, great attention to detail”

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Posted 5 years ago

“Brought the bike online was a Very easy website to navigate and fast delivery..”

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Posted 5 years ago

“Best people in BMX”

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Posted 5 years ago

“Very prompt and got what I ordered ?”

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Posted 5 years ago

“Sorry guys but this was not the best experience The product is fine But I paid $21 for express delivery But it took 14 days I ordered it with 7 days before Xmas So it should have had plenty of time Completely missed Xmas This was a major present for my 8yr old son All he does is ride his bike And just wanted it to cool and upgrade the parts Not sure I?ll shop with you guys again Grant Arkins”

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Posted 5 years ago

Hey Grant, Our sincerest apologies once again for the delivery delay with your order. As stated in our email, Australia Post was experiencing major delays due to the fires in NSW and this affected a lot of deliveries. We dispatched your order the day it was made in our best efforts to make sure it was there for Christmas. We put our trust in Australia Post and due to the circumstances, they have let us down here. We have now refunded the shipping charge and also added a credit to your LUXBMX account for the troubles. Our apologies once again. Regards, Dave Dillewaard

Posted 5 years ago

“Top class, very fast. Delivery to NZ in just a few days”

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Posted 5 years ago

“The products were exactly as shown and the delivery was quick. Definitely use again and recommend to others.”

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Posted 5 years ago

“Amazing service!! Would definitely recommend”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,796 reviews