LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,796 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 5th September 2025

528

Anonymous

Anonymous // 01/01/2019

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“Great communication & service. Very fast delivery”

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Posted 5 years ago

“Product quantity high standards as always , something I ordered was no longer available and the team worked with me to make sure my husband had his new parts before Christmas . Couldn't be happier .”

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Posted 5 years ago

“Lux always comes through with the goods. I'll always shop online there because I'm about 1000kms away but you's have what I need all the time.”

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Posted 5 years ago

“Flawless as always”

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Posted 5 years ago

“Great products and fast delivery”

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Posted 5 years ago

“Fast and reliable, really helpful. It?s the best one stop shop Bmx shop.”

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Posted 5 years ago

“Great service and friendly staff also top product, my 24inch bmx is sick ????”

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Posted 5 years ago

“Best bike shop in Queensland!”

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Posted 5 years ago

“I love the website very quick and easy to navigate plus a load of information on the product I was purchasing . The emails on new products also are great . Thanks again Mitch & the team”

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Posted 5 years ago

“Definitely going to buy from you again. Best product and description ever”

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Posted 5 years ago

“Once again the products arrived quickly and were as described. I love using lux as they always provide awesome service. And being able to Afterpay is an added advantage.”

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Posted 5 years ago

“Headset was done up so tight that it had collapsed the bottom bearing the krank was also way to tight and the rear hub pretty bad obviously it was put together by someone who had no idea not good enough for a shop that is advertised as a bmx shop absolutely no quality control”

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Posted 5 years ago

Hi Nathan, We are sincerely devastated that you didn't have a positive experience with us, I would like to personally apologise that the bike arrived to you in such a poor condition. There are certainly no excuses. We have emailed you directly and would love the opportunity to be able to make it right for you. Evan Jaques Owner

Posted 5 years ago

“Quick delivery and prompt email”

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Posted 5 years ago

“Luxbmx provided amazing and quick service. All items were posted and received well before Christmas. My two year old absolutely loves his new balance bike and looks pretty cool with his DRS helmet to match. Can?t fault their service and products. Will definitely be purchasing again in the future.”

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Posted 5 years ago

“My son is very happy with his purchase ... Great quality ... Fast delivery ... Thanks ???”

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Posted 5 years ago

“Friendly and prompt.”

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Posted 5 years ago

“Excellent and quality good. Very fast delivery”

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Posted 5 years ago

“Amazing to deal with, went above and beyond to help our sons Christmas wish come true.”

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Posted 5 years ago

“Service was fantastic fast delivery and great product”

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Posted 5 years ago

“Great customer service and prompt delivery”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,796 reviews