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LUXBMX Reviews

4.9 Rating 5,797 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,797 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
Great customer service and prompt delivery
Helpful Report
Posted 5 years ago
Exactly what he wanted. Damaged badly held together by piece cellotape,, definitely been opened.probably during transit
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Posted 5 years ago
I ordered a balance bike for my almost 2 year old leading up to Christmas. Delivery was quick and with no issue, dispatched the same day even so close to the festive season. The DK balance bike is great quality and above my expectations, especially considering the price point. I'll definitely be using Lux again in future years when it comes time to upgrade.
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Posted 5 years ago
LUXBMX was great, but I think they should use a different Courier. I waited more than a month for my delivery - in the same city as Lux.
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Posted 5 years ago
Super Fast postage, prompt service. Highly recommend
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Posted 5 years ago
Awesome every time!
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Posted 5 years ago
Had to return an item by my error. Crew were fantastic, easy and fast.
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Posted 5 years ago
Great Item and fast shipping!
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Posted 5 years ago
Service was great. Had the part I had been searching for!! Awesome shop/online store.
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Posted 5 years ago
Good friendly service and advice
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Posted 5 years ago
Excellent experience purchasing from Lux. Great customer service service & prompt delivery. Highly recommended!
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Posted 5 years ago
Great service again, Order was shipped quickly & packaged well definitely one of my favourite online shop and based in Oz as well. Keep doing what your doing.
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Posted 5 years ago
Excellent service and products!!
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Posted 5 years ago
Good fast service
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Posted 5 years ago
you had what i needed
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Posted 5 years ago
Great product, service ok, little slow to let know could pick up, but once checked, they got it ready.
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Posted 5 years ago
Great staff, very knowledgeable, helped me out on the phone for an online order.
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Posted 5 years ago
Sent me extra stickers and airmailed the last of my order
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Posted 5 years ago
Built this via LUXBMX
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Posted 5 years ago
Unreal! Bike was built to perfection and clean as a whistle. Great shop with great people
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Posted 5 years ago
LUXBMX is rated 4.9 based on 5,797 reviews