LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,797 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 5th September 2025

529

Anonymous

Anonymous // 01/01/2019

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“Great packaging fast postage.... not bad on price...”

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Posted 5 years ago

“Great communication, quick delivery and bike is perfect. Thanks”

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Posted 5 years ago

“Fantastic services, boys will love their upgrades, thanks LUX!”

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Posted 5 years ago

“Good as, always fast, love your vibe”

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Posted 5 years ago

“Awesome service, Super fast postage”

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Posted 5 years ago

“Order here on a regular basis, best customer service possible!”

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Posted 5 years ago

“Easy online ordering and prompt delivery”

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Posted 5 years ago

“I ordered online, was fast service and fast delivery.”

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Posted 5 years ago

“I can't fault LUX at all, service is fast and spot on. If you're shopping for BMX, look no further.”

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Posted 5 years ago

“LUXBMX has a great selection at the best prices I could find, so ordering was easy. However, I placed my order on the 30th of November and received the helmet within a couple weeks, but I am still waiting for the DK balance bike. Hopefully it arrives before Christmas. The 2 stars is only due to the shipping time.”

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Posted 5 years ago

Thanks for taking the time to leave us feedback. We take all feedback (both positive and negative) on board. Our only goal is to get people stoked on BMX as much as we are, so to hear we have let you down is certainly disappointing. I have lodged an inquiry with Australia Post, hopefully, they will be able to shed some light on the delay. Please feel free to contact us immediately at help@luxbmx.com in the future if you have any concerns and we will endeavor to get you sorted out. We do also offer very competitive express shipping options for remote areas such as yours. Much like the free shipping option you chose, these are subsidised and generally cost less than standard shipping options from other stores. With all this said, we would like to compensate you for your negative experience with us and will be in touch via email. Thanks for your patience and understanding. Ev

Posted 5 years ago

“Fantastic product at great price. Thanks!”

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Posted 5 years ago

“Top service, fast delivery and quality items! Web site easy to use and also a great range of products.”

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Posted 5 years ago

“Top suppliers in all bmx very happy”

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Posted 5 years ago

“Awesome service..”

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Posted 5 years ago

“Great brake shoes & pads. Just what I needed to stop the load crazy squeaking on my carbon rims. Well worth it & can't go wrong. Thanks so much”

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Posted 5 years ago

“Excellent service , fast delivery.”

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Posted 5 years ago

“Bonza ripper mate!”

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Posted 5 years ago

“I had trouble finding an online size guide on your website so I made the purchase and contacted your service team with the size I needed they put a hold on my order and made sure I had the right one!! Your team went above and beyond to help me and made sure I was satisfied.. thank you guys I?m extremely happy with your products and service xx”

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Posted 5 years ago

“Fast delivery great products!!!”

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Posted 5 years ago

“Great customer support and a fast turn around!!”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,797 reviews