LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,773 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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English

Deutsch

“A bloody good bunch of blokes”

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Posted 4 years ago

Hey Guy, Thank you for your ongoing support over the last couple of years!

Posted 4 years ago

“Great variety and quality products, fast delivery. Friendly service”

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Posted 4 years ago

Hey Gabrielle, Thank you for taking the time to leave us a review, we love hearing our customers feedback. Have a great rest of your week.

Posted 4 years ago

“Best guys ever”

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Posted 4 years ago

Hey Jack, Thank you for all the support!

Posted 4 years ago

“Always providing quality parts and they arrive quickly”

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Posted 4 years ago

Thanks Caden! We try our best and love BMX! Cheers. Dave.

Posted 4 years ago

“bike is sick as just a little bit of damage in transit but good quality bike,cheers”

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Posted 4 years ago

Hey Natalie, Thanks for the feedback! Sorry to hear of the damage. Can you please send so pics through to help@luxbmx.com so we can take this up with our shipping partner and see what we can do moving forward. Regards, Dave Dillewaard.

Posted 4 years ago

“Excellent service and quick shipping highly recommend”

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Posted 4 years ago

Hey Todd, Thanks for the feedback! Cheers! Dave Dillewaard.

Posted 4 years ago

“The team at Lux is very helpful, knowledgeable and excellent customer service. They treat every sale with 100% dedication.”

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Posted 4 years ago

Hey Brendon, Thank you for taking the time to leave us a review, and also for all your support!

Posted 4 years ago

“Sent me to many nipples and spokes”

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Posted 4 years ago

Hey Josh, Thank you for taking the time to leave us a review, we appreciate it!

Posted 4 years ago

“Fast, efficient, personal service. Just waiting for a refund they are kind enough to offer.”

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Posted 4 years ago

Hey Sally, Thank you for taking the time to leave us a review! Have an awesome New Years.

Posted 4 years ago

“Great service from the best in the biz”

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Posted 4 years ago

Hey Duncan, Thank you for taking the time to leave us a review, we appreciate it! Regards

Posted 4 years ago

“Quality products & amazing service. Delivery was quicker too!”

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Posted 4 years ago

Hey Nathan, Thank you for the support, we appreciate it! Have a great New Years

Posted 4 years ago

“Best shop in Oz! Never a problem, thanks guys much respect”

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Posted 4 years ago

Hey Elias, Thank you for all the support, we appreciate it!

Posted 4 years ago

“Great service and parts arrived quicker than expected considering the time of year”

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Posted 4 years ago

Hey Brett, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 4 years ago

“Great shop. These guys know Bmx, ride hard, and are core members in the local Brisbane scene. Not sure if I am fully on board with their new policy of making appointments for consultations, but I definitely agree that it results in a quality over quantity approach and creates a unique tailored experience. Personally I wait for their sale events which can be pretty epic have scored heaps of top quality gear from these guys and will continue to do so in the future”

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Posted 4 years ago

Hi Dean, Thank you for taking the time to leave us your feedback. We understand that our new operating style isn't to everyone's liking but we're glad that you can see the benefits of what we are doing. We look forward to having you shop with us again soon. Kind regards

Posted 4 years ago

“Great service and fast delivery!! My son was stoked with his new SE BMX bike.”

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Posted 4 years ago

Hey Eloise, Thank you for letting us know how stoked your son was, we are very pleased to hear!

Posted 4 years ago

“Speedy service for pick-up and delivery of items.”

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Posted 4 years ago

Hey Jasen, Thank you for taking the time to leave us a review, we appreciate the feedback! Have a great New Years.

Posted 4 years ago

“Love the parts that I get very easy to find the parts you are looking forward soon gonna have to get a new flame soon when I have enough money to get one”

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Posted 4 years ago

Hey Joshua, Thank you for taking the time to leave us a review, we are glad to hear your stoked! Thank you for the ongoing support, have good New Years

Posted 4 years ago

“Attached is a picture of my Boyfriend assembling his Skyway on Christmas morning. He is so incredibly happy! Thank you LUX BMX for your speedy shipping and high quality bike.”

LUXBMX 5 star review on 25th December 2020

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Posted 4 years ago

Hey Nicole, Thank you for taking the time to leave us a review, we are glad to hear about how stoked your boyfriend was on Christmas day!

Posted 4 years ago

“Website is easy to navigate and the customer service is always excellent, shipping time and packaging is always amazing. No complaints at all”

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Posted 4 years ago

Hey Felix, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 4 years ago

“Always good service”

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Posted 4 years ago

Hey Trina, Thank you for the review! Have a happy New Year.

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,773 reviews