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LUXBMX Reviews

4.9 Rating 5,773 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,773 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
The team at LUX are more than helpful with set up and the correct part I need for the bike, and are not judgmental when I bugger up an online order in fact the team at LUX help fix my mistakes
Helpful Report
Posted 4 years ago
Hey Brian, We are always more than happy to help when customers make small mistakes. Thank you for taking the time to leave us some positive feedback.
Posted 4 years ago
Awesome service, thank you!
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Posted 4 years ago
Hey There, Thank you for taking the time to leave us a review. We appreciate the kind words!
Posted 4 years ago
Picked up a BSD Mind rear wheel, some Odyssey Graduate pegs and one of the new LUX print t-shirts today. Very professional and super friendly service.
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Posted 4 years ago
Hey Kirk, We are pleased to hear your satisfied with our customer service. Thank you for all the support.
Posted 4 years ago
Great service.. great product..
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Posted 4 years ago
Hey Brian, Thank you for the kind words, we appreciate the feedback.
Posted 4 years ago
Everyone is super helpful and the products are awesome
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Posted 4 years ago
Hey Suzanne, We loving hearing feedback like this, thank you for all your support.
Posted 4 years ago
Great looks good on the bike and got it in the post in good time
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Posted 4 years ago
Hey Kelly, Thank you for taking the time to leave us a review, we appreciate the feedback so much. Kind Regards
Posted 4 years ago
Thank you, top job
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Posted 4 years ago
Great service fast delivery will be purchasing again
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Posted 4 years ago
Very happy with these guys so far and that 'Customer Service' is spot on!
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Posted 4 years ago
Hey Michael, Thank you for the feedback, we take pride in our customer service and appreciate the review. Have a great weekend.
Posted 4 years ago
Very happy with the product and great customer service:) Thank You
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Posted 4 years ago
Hey There, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with our services!
Posted 4 years ago
Always a great experience! Great customer service from everyone.
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Posted 4 years ago
Hey There, Thank you for taking the time to leave us a review, we really appreciate all the feedback.
Posted 4 years ago
There's a read fell of value with every purchase, Best in all bmx
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Posted 4 years ago
Heath, Thank you for leaving us your feedback, your support is greatly appreciated. Happy shredding!
Posted 4 years ago
Always knowledgeable and helpful. Thats why ill keep going back.
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Posted 4 years ago
Adam, Thank you for your kind words, we really appreciate your support.
Posted 4 years ago
Great service. Thanks a lot!
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Posted 4 years ago
Hi Michael, Thank you for taking the time to leave us your feedback, we look forward to having you shop with us again.
Posted 4 years ago
Prompt delivery, great range of products
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Posted 4 years ago
Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!
Posted 4 years ago
All the staff are superb, always willing to help with anything with my bikes and give the best advice 10/10
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Posted 4 years ago
Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!
Posted 4 years ago
It is good to have socks for my feet!
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Posted 4 years ago
These guys are pretty good. Would recommend.
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Posted 4 years ago
The product and range were great. The delivery company took a long time to deliver our product. It was collected from LUX within 24 hours of order but took an additional 19 days to get from Brisbane to Sydney. We ordered on 6th December, hoping to have the product for Christmas and it arrived on 27th December which was quite disappointing for our son.
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Posted 4 years ago
Hey Donna, Thank you for taking the time to leave an honest review, we appreciate the feedback. We are extremely sorry to hear that your order didn't arrive before Christmas. Our couriers do experience high volumes during this period which unfortunately does result in some lost and delayed items. We have taken all our customers feedback on bored and for the next peak time periods, we will look closely at only using certain couriers. We once again appreciate the feedback and hope this didn't alter future transactions.
Posted 4 years ago
Best bmx shop hands down always get my stuff on time
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Posted 4 years ago
Hey Leigh, Thank you for all your support!
Posted 4 years ago
LUXBMX is rated 4.9 based on 5,773 reviews